QA Engineer
Who We Are: Vivid Seats is the fastest-growing online marketplace for sports, theatre, and concert tickets. We are dedicated to providing our customers with the best ticket buying experience in the industry. We offer the perks, culture, and opportunity of an entrepreneurial start-up, supported by the scale, stability, and resources of over a decade of profitable growth.
At Vivid Seats, you won't ever be a sub or sitting on the bench — we'll give you the opportunity to carry the rock or grab the mic starting day one.
If you enjoy continually looking for ways to make an impact on your team, organization, and industry, we’d like to hear from you.
Job Description: As a Quality Engineer, you'll work in an agile team of engineers, designers, and product managers to build a top tier ticket marketplace that brings fans to their favorite events. Our QA engineers work closely with their teams using BDD to prevent bugs before they are found. You’ll own testing suites, explore edge cases, and champion quality for the organization.
If you’re passionate about quality and ensuring maximum coverage by finding new ways to break software, this position is for you.
Responsibilities:
- Develop solid understanding of Vivid Seats’ products, how our customers use them, and apply the knowledge to better understand feature requirements
- Actively and meaningfully contribute in all scrum events and guide the team on overall mobile application testing strategy
- Collaborate with engineers and product owners, develop effective test plans, test cases and steps from user stories and acceptance criteria
- Execute different types of tests (including exploratory tests), record defects and assist in driving resolution
- Develop, review, organize and execute end to end automated tests; continuously assess and improve test coverage for your team’s functional areas
- Proactively identify software risks and prevent them through various mitigation techniques
- Perform root cause analysis, identify trends and weak points and suggest corrective actions
- Be a quality advocate, mentor peers in quality engineering and drive quality of Vivid Seats’ products
Desired Skills and Experience:
- 5+ years of experience testing preferably in fast paced agile environment
- 3+ years of experience in web application, backend, or API testing
- Ability to review user stories with a focus on testability, test automaton and quality improvements
- Demonstrated knowledge of agile testing practices and different functional and non-functional test types
- Experience in test effort estimation, mapping business requirements to test activities and implementing quality throughout product delivery
- Hands-on experience building, executing, and debugging automated functional tests
- Experience working with REST API technologies and other web protocols
- Experience configuring and using continuous integration pipeline tools like Jenkins or Travis-CI
- Excellent communication and prioritization skills with proven ability to multi-task
- Attention for detail, curiosity and customer focused mindset
- Ability to think outside the box and approach the app with multiple user perspectives
- Passion for constant improvement in quality of products and uncovering hard to find scenarios and defects
- Must work well in a results-oriented environment as well as independently
- Must be able to learn new technologies with enthusiasm and a high degree of efficiency
- Bachelor’s degree in computer science or relevant work
What We Offer: Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks. Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, free in building gym memberships, subsidized healthy meal and snack programs, and summer sports leagues. Standard benefits are also offered such as medical/dental/vision/life insurance, 401(k) plan with employer match, flexible paid time off and hours, and transit plan discounts.
Vivid Seats is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.