QA Engineer at CityBase

| Chicago
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Location: Chicago, IL

What we are looking for:

We have an opportunity for a talented, highly adaptive and disciplined Quality Assurance Engineer to join our existing Quality Assurance Team and help us make sure that only the best code sees the light of production. You will work with several development teams to ensure that only the highest standards are followed and implemented in the ever-evolving future of GovTech.


  • Handling complex quality assurance and test environment problems and issues.
  • The creation, preparation, development, and execution of test plans and test scripts.
  • Logging, tracking, and verifying resolution of software defects.
  • Managing multiple projects and meeting deadlines amid shifting priorities, working both independently and in a team environment.
  • Leveraging expert level knowledge and understanding of test plan, test scripts, test procedures, and expected results to contribute to the successful testing of software products.
  • Understanding and solving complex testing issues through a demonstrated ability to communicate with the development teams and technology partners.


  • Bachelor’s or Master’s Degree in Computer Science.
  • 4+ years of software/application QA testing experience required.
  • Extensive experience working in an agile software development environment.
  • Have excellent analytical skills with a high level in QA practice creating/maintaining test plans, scripts, executing scripts, and reporting defects.
  • Be self-motivating and a quick learner who can adapt to constantly changing requirements and project demands efficiently and effectively.
  • Be able to lead analytical thought groups to clarify requirements and understand design, with a focus on desired outcome.
  • Be able to engage with the Development Teams on a regular basis.
  • Must have a strong eye for detail and be able to deliver results under pressure.
  • Be well-versed in all testing methodologies (white vs. black box test work, system vs. functional) and software process methodologies.
  • Have a solid understanding of quality assurance as part of the development process.
  • Have excellent verbal and written communication skills.
  • Experience with mobile/kiosk testing is preferred but not required.
  • Experience with Jira is preferred but not required.
  • Experience with Jenkins is preferred but not required.
  • Experience with Selenium preferred but not required.
  • Experience with Java preferred but not required.


  • Comprehensive benefits package including health, dental, vision, 401(k) (currently no match)
  • Flexible Spending Account, Dependent Flexible Spending Account, Pre-tax Commuter Program, company-paid short-term and long-term disability and life insurance
  • Unlimited PTO
  • Paid parental leave
  • A multitude of snacks and beverages

About CityBase:

CityBase is a government technology company that transforms the way cities connect and do business with constituents. CityBase works with local governments, agencies and utilities to integrate payment functionality, business processes, and communications onto a central, cloud-based platform that consumers can access through the web, mobile, kiosk, or point-of-sale.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ElixirLanguages
    • ElmLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • AbstractDesign
    • InDesignDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
    • Power AlmanacLead Gen
    • TwitterLead Gen
    • LinkedIn Campaign ManagerLead Gen


A central downtown Chicago Loop location close to all major CTA lines, in a high-rise office with spectacular views of the city and Lake Michigan.

An Insider's view of CityBase

How does your team reward individual success?

We have an awesome rewards platform called Bonusly that allows us to give points to our peers for helping out with things like code reviews,  organizing office events or volunteering for a good cause. The cool thing is we can convert our points into things like Amazon and Chipotle gift cards. 

Zach Avalos

Senior Recruiter

What kinds of technical challenges do you and your team face?

With any white-label project you face the problem of what to make configurable and what to make part of the core experience. At CityBase we work every day to identify overlap in our boutique or configured solutions so that we can consolidate features into a more maintainable product without losing meaningful flexibility.

Elizabeth Wesa

Senior Software Engineer

How has your career grown since starting at the company?

It’s been a great opportunity to grow my career within a growing company. I started at CityBase as a manager and am now a director. I’ve learned new skills on the job while collaborating with every team in the organization. Working in a lean and growing team means that every role in the organization can make valuable contributions to our future.

Elizabeth Ress

Director of Marketing

What is your vision for the company?

We make government easier for everyone. Offering a single platform that gives cities everything they need to deliver services. We give businesses and residents a single experience so they don't have to waste time context-switching. This also creates unique, emergent benefits, such as helping cities use data to deliver a more personalized service.

Joshua Goldstein

Chief Product Officer

What are CityBase Perks + Benefits

CityBase Benefits Overview

At CityBase, we value benefits that offer flexibility and improve work-life balance. That includes flexible hours, more work-from-home options, and unlimited vacation time.

Partners with Nonprofits
CityBase has partnered with Feeding America, Chicago Public Schools, iPaintMyMind, etc.
Friends outside of work
Eat lunch together
Intracompany committees
We have a volunteer culture committee called Build the Base dedicated to planning events, parties and celebrations for CityBase.
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
CityBase offers stock options through its employee profit-sharing program, including vesting over a three-year period
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
CityBase offers pre-tax commuter benefits for all employees.
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Paid Parental Leave. Competitive Pay & Stock Options.

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