QA Manager – eCommerce Platform

Chicago, IL

Who we are:

Our story might surprise you. We’re the world’s largest restaurant company—encompassing KFC, Pizza Hut, and Taco Bell—but there’s a lot more going on behind the scenes than just frying chicken, baking pizzas, and serving up tacos. We put this delicious food in the hands of customers through apps, websites, kiosks, POS, and other digital dining experiences – and we are only getting started. Here in Chicago, we’re building out a bold team of hackers to help Yum! Brands deliver the next generation of software to 49,000 restaurants in more than 145 countries. That’s a huge responsibility, which is why we’re on a mission to find the most fearless engineers to join our software startup within Yum!.

Yum!'s vision for the future is simple: a world with more Yum!: with our iconic brands in more places, and more ways for consumers to access them. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results. And like all companies who win consistently, our brands, employees, and franchisees will need to continually adjust to stay relevant now and in the future. The software we’re building does just that: it serves people in new ways to make team members more productive and customers happier.

What we need:

Our dynamic eCommerce Platform team is rapidly growing as we optimize our digital ordering channels and technology innovations to create competitive advantages for our restaurants around the globe. We are seeking a Quality Assurance Manager who is excited about joining a team that is execution-oriented, fast moving, and builds software used around the globe. This leader understands and aspires to develop and execute on a continuous testing strategy to drive quality. Given the volume of complex interactions occurring every second on our platform, we must maintain the very highest level of quality and work towards “zero defects.” Since quality is core to our business, this position reports directly to executive management.

You will:

• Build and lead a team of Quality Engineers & Quality Analysts
• Create and execute processes to ensure the quality of our products
• Define and implement QA metrics, reporting, and methodologies
• Manage defect tracking and resolution process
• Manage, participate, and mentor team member in the creation of test plans and test cases
• Build and drive comprehensive manual and continuous test strategies that cover all systems
• Release management

You have:

• A BS degree with a focus in Computer Science or equivalent
• Minimum 3 years of experience leading a software quality assurance function
• Minimum 5 years of experience with test automation on an API platform
• Strong communication skills
• Experience with agile methodologies
• Proven ability to interact with external clients
• eCommerce experience (preferred, not required)

A few of our perks:

• 4 weeks of vacation PLUS holidays
• 5 sick days
• 2 paid volunteer days
• 401k matching
• Medical, dental, vision
• Life insurance
• Half day Fridays
• Generous parental leave
• A world-famous recognition culture