Jobs//Hybrid//Developer + Engineer//

Quality Assurance Engineer

Origami Risk
| Hybrid
Sorry, this job was removed at 5:48 a.m. (CST) on Wednesday, December 8, 2021
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Job Summary:
The Software Quality Assurance Engineer is responsible for manual testing, triage, and test case creation for potential product defects and new features; improving the response time to reports of product defects or issues; and ensuring the accuracy of the defect backlog.
Responsibilities

  • Completes ticket triage, manual QA, and manual regression testing
  • Analyzes, troubleshoots, and assesses submitted product defect tickets, leveraging Product and Development teams to maintain SLAs.
  • Ensures new feature requirements specified on tickets meet or exceed expectations.
  • Communicates effectively in a clear manner with Developers, Product, and Service staff, using empathy and diplomacy.
  • Performs manual functional, regression, API, exploratory, UI/UX, accessibility, and database testing; with support and training may perform automation, security, performance or other testing.
  • Works with Security, API, Performance, and codeless automation tools under supervision of Sr QA Engineers, when workload permits
  • Assists with implementing a company-wide culture of quality by suggesting areas for improvement, contributing to documentation, and methods of 'Quality of Culture' socialization.
  • Acts as the liaison between Service, Product Management, and Development in defect ticket triage, and ultimate resolution.
  • Documents product challenges and problem areas for future product enhancements.
  • Contributes to troubleshooting guides and FAQ resources to help limit the number of "invalid" product defects.
  • Maintains accuracy and organization of the defect backlog.
  • Tests defects and product enhancements after code changes are deployed.
  • Creates test cases for bug fixes and product enhancements using Testrail or similar TCM software and suggests appropriate tests for regression and smoke suites.
  • Assists in creation of long-term strategic goals for maintaining product quality.
  • Analyzes and troubleshoots JavaScript.
  • Other duties as assigned.


Qualifications

  • Bachelor's degree required; Technology or relevant field of study preferred or commensurate QA experience
  • 2+ years' experience in technology support or QA role
  • Experience with bug tracking software such as JIRA
  • Analytical capabilities (ability to get to the root cause)
  • Experience with SaaS products
  • Familiarity with JavaScript or other scripting language
  • Familiarity with SQL or other databases
  • Strong understanding of SDLC
  • Familiarity with Selenium or other automation tool a bonus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ASP.NETFrameworks
    • React NativeFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • BoxManagement
    • DrupalCMS
    • HootsuiteCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SageCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Campaign MonitorEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • GrooveLead Gen
    • DemandbaseLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeCollaboration
    • SmartsheetProject Management

Location

Our Chicago HQ office is situated right on the river at LaSalle & Wacker – convenient to both the Loop and River North neighborhoods downtown. The building itself has restaurants and amenities inside along with plenty others within a one block radius. It is public transit friendly as well!

An Insider's view of Origami Risk

What are some social events your company does?

My day-to-day role is already fulfilling, but getting the chance to plan office parties, events, and happy hours for our Chicago office just helps to emphasize our strong culture. Being on the “Fun Committee”, I bring these socials to our London office while traveling for work too. There are plenty of reasons to celebrate while at Origami!

Matt B

Associate Client Service Executive

How do you collaborate with other teams in the company?

Our teams work cross-functionally to validate ideas, implement best practices, or share insights on market trends. We set agendas, outline goals, and follow up with key next steps. Through this practice of collaboration and a culture of accountability and ownership, we can best support our clients and empower them to achieve success on our platform

Anooja C

Senior Market Strategy Lead - Healthcare

How does the company support your career growth?

3 years ago, I started as an Analyst, but through my adaptability, analytical creativity, and effective collaboration, I was able to move up roles. Origami offered to pay for certifications, provided an extensive knowledge base, and great mentorship. The team helps define a clear path toward growth and gives you exactly what you need to achieve it.

Pedro N

Senior Client Service Executive

What unique initiatives do you have that encourage innovation?

We have very high expectations of ourselves. As Origamians, we want to be the best -- as individuals, as a team, and for our clients. These high expectations translate into creating solutions that go above and beyond.

Jaime H

Vice President of Product

How would you describe the company’s work-life balance?

Origami encourages a healthy work-life balance for all employees whether they are in an office or remote. Origami truly respects and cares for employees by providing support in many different ways - gym memberships, company outings, volunteer efforts, flexible work schedules, and more!

Beth S

Service Delivery Manager

What are Origami Risk Perks + Benefits

Origami Risk Benefits Overview

We are committed to providing our colleagues with comprehensive and affordable benefits for themselves and their family. We offer maximum options and flexibility in our packages.

Culture
Volunteer in local community
We recently helped create a mural in Englewood with Green Star Movement. Our Denver office teamed up with VOC and Grow Local Colorado to help harvest vegetables to donate to local people in need.
Partners with nonprofits
Past partnerships include Cradles to Crayons, Feeding America, Unicef, Toys for Tots, Restaurant Workers' Community Foundation, and World Health Organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Opportunity for pre-tax contributions through Medical, Limited Purpose, Dependent Care, Transit, and Parking FSA Accounts.
Disability insurance
Short-term and long-term disability benefits are 100% paid by Origami.
Dental insurance
2 competitive dental plans available.
Vision insurance
Vision is 100% paid for by Origami.
Health insurance
2 competitive medical plan options (traditional & HSA eligible).
Life insurance
100% paid by Origami with opportunity to elect additional voluntary life insurance.
Pet insurance
Partnership with Nationwide for discounted pet insurance plans.
Wellness programs
Annual wellness reimbursement.
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Origami matches up to 4%.
Performance bonus
Annual target bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Origami provides up to 12 weeks of paid parental leave.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Pre-tax benefits for transit & parking.
Company-sponsored outings
Annual all-company retreat, summer & holiday parties, luncheons, sporting events, and more!
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Origami's kickball league is on the road to victory!
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Voluntary annual membership to mentor or be a mentee internally.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Certifications are fully funded.
Personal development training

Additional Perks + Benefits

We listen to & take action on colleague feedback to ensure our offering continues to support and enrich their day to day lives. It's just work - enjoy the ride!

View full list of perks + benefits

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