Quality Assurance (QA) Manager

| Hybrid
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The Company:

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to the classroom!


The Person:

We are looking for an experienced hands-on leader to improve QA function in US and lead the formal Software Quality Assurance function including off-shore QA team of six QA engineers that will implement the proper policies, practices, and procedures then develop test strategies, test plans, and test cases, execute testing tasks, evaluate and report results and manage testing defects. This role is responsible for all quality aspects throughout the software development lifecycle providing confidence that quality requirements will be fulfilled and will work closely with the developers, infrastructure teams, project managers, business analysts, business users and 3rd parties.


The Job:

  • Take end-to-end Quality Assurance responsibility of the companies SaaS platform. 
  • Implement a software testing life cycle comprised of three stages (Test Planning, Test Execution, Test Closure) in support of Companies’ SaaS platform, other critical applications, and integrations between them.
  • Conducts Test Planning where test plan specifications and test scripts/cases are developed from user requirements and functional specifications.
  • After documented evidence of satisfactory unit testing and formal code turnover, oversees and/or conducts Test Execution including Installation Tests, Integration Tests, System Tests and Performance Tests which also include documenting test results and defect reports.
  • Closes testing by creating a Test Results Package reflecting all test cases and results and consists of a Testing Summary Report, documentation of expected vs actual test results and a Final Deviation Report.
  • Determines when testing can proceed to final User Acceptance Testing and has direct responsibility for coordinating and managing code releases to various environments.
  • Develops a Regression Test Library and an approach to use it for testing ongoing changes to Companies SaaS platform.
  • Create, execute, and maintain test plans, test cases and validation procedures using a trace-ability matrix to ensure adequate test coverage throughout the development lifecycle.
  • Build and lead a highly capable team including managing 3rd party and contracted software QA professionals.
  • Establish a software QA strategy that will eventually lead to a transition from manual testing to a more automated approach.
  • Utilize objectives, KPIs and Performance Metrics to measure and improve the performance of the Software QA function.


What you will need: 

  • Bachelor’s Degree in Computer Science, Information Technology or equivalent
  • 7+ years in experience in software testing in a formal software development environment
  • 2+ years as a testing team lead or manager.
  • Advanced knowledge of software testing practices
  • Experience with testing SaaS platform desirable
  • Experience with automated testing tools desirable
  • Proficiency in written and spoken English.
  • Effective leadership and project management skills
  • Experience with managing offshore teams, external service providers and/or contract testers.
  • Excellent communication skills both written and verbal with ability to communicate effectively at all levels within the organization.
  • Demonstrated track record of taking initiative and being self-motivated with strong collaboration, negotiation, and influencing capabilities.


Be Part Of Our Story:

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team. 

We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law.  If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We are located in downtown Chicago's Loop district, close to numerous CTA and Metra train stations and bus routes

An Insider's view of Elevate K-12

Picture of Phil

What’s the vibe like in the office?

Success in the Partnership Associate function is fostered through teamwork and collaboration. People who excel on our team understand the importance of working together, leveraging each other's strengths, and actively participating in a supportive environment. We believe in continuous improvement and successful team members embody a growth mindset.
Picture of Phil

Phil

Senior Partnership Manager

What does your typical day look like?

No two days are ever the same - that’s why I came to Elevate. There is so much that goes into the administration of things like HR Technology, benefits, compliance, and payroll. Each day quite honestly is pushing the boundaries of my creativity and knowledge. Part of my joy in working at a start-up is no task is too small for me and my team.

Tif

Director of People
Picture of Alex

How does the company support your career growth?

Elevate K12 has allowed me to shift my career from the public sector to the private sector with patience and support. I was in education for 16 years but was able to expand my sales career from SDR to AE in a single year. The company is filled with supportive leaders and team members who are willing to help you grow daily.
Picture of Alex

Alex

Partnerships Manager
Picture of Cindy

How do your team's ideas influence the company's direction?

Our team of customer success managers are the eyes and ears in our schools. The insights they gain from customers while testing new ideas is key in driving improvements to technology and changes in processes which ultimately influence the direction we go as a business.
Picture of Cindy

Cindy

SVP of Operations

What’s the vibe like in the office?

The Regional Operations team is a fast-paced, high energy, collaborative work environment. Our team has amazingly talented people and decisions have to be made quickly. We work with various schools and students across the US, we wear multiple hats and are always in constant communication with each other to ensure every program is successful.

Ashley

Regional Operations Director

What are Elevate K-12 Perks + Benefits

Elevate K-12 Benefits Overview

Elevate K-12 provides competitive benefits plans for employees!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Personal development training

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