Sales Engineer - Staffing Solutions

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Upwork is the world's largest freelancing website. Each year $1.5 billion of work happens through Upwork, allowing businesses get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.

The Upwork Sales team brings our contingent staffing solutions to mid-market and large enterprises. As a Sales Engineer, you will develop and support Upwork’s solutions and implementation programs for our Enterprise accounts, design enterprise solutions that enable enterprise accounts to widely adopt our product into the organization, and work multi-functionally with our enterprise sales, product, services, legal and talent teams to define and articulate the Upwork value proposition.

Your Responsibilities:

  • Identify needs and create solutions to address the enterprise customer’s issues and bring a customer from sale to widespread adoption.
  • Collaborate with internal teams to design methodologies and processes that support customer growth in creative and scalable ways.
  • Support the sales team to develop material and articulate Upwork offerings to prospective customers.
  • Provide domain expertise on the talent & staffing and agency industries and incorporate that knowledge into the solutions built.

What it takes to catch our eye:

  • 5-10 years pre-sales experience within enterprise SaaS buying environments. Experience in the contingent labor or staffing space a plus.
  • Prior experience working with sales teams and sales leadership to provide strategic partnership to grow an existing sales portfolio.
  • Ability to influence both technical and executive audiences and experience presenting with the ability to deliver a technical pitch.

How to really knock our socks off:

  • Experience with enterprise software specific to human capital management or procurement: ATS, HRMS, VMS, e-Procurement, or others.
  • Strong understanding of APIs in general and ability to communicate capabilities and to scope client use cases.
  • Experience with cloud security including SSO, OAuth and 2-step verification.
  • Ability to lead and play a meaningful role in forming our offering and critical thinking and then transforming that strategy into tactical action.
  • Enthusiasm for learning and relaying technical information quickly.
  • A customer-centric mindset and passion for designing solutions that meet enterprise needs
  • Ability to listen and understand what a customer is trying to achieve rather than pre-supposing solutions.

Come change how the world works. At Upwork you’ll help shape the future of work. From our offices in San Francisco, Mountain View and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesday's, daily breakfast and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance. Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Location

Our office is located in Chicago's West Loop. We are close to public transportation and restaurants galore.

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