Motorola Solutions
We build and connect technologies that help make it safer everywhere.
Remote

Salesforce Administrator/Developer

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
At Motorola we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Motorola Video Solutions designs, develops and
manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.
Job Description

Motorola Video Solutions has been a driving force behind the security industry’s AI evolution and has continuously been a company that stands for innovation and growth. At Motorola, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.

Reporting to the Manager, Salesforce, the Senior Salesforce Developer plays a strategic role in providing leadership within a team of Salesforce Admin Developers responsible for the development, integration and operational support of Avigilon’s Salesforce CRM and associated integrated systems.

Key Responsibilities:

  • Collaborate with business partners to develop and integrate in our complex enterprise Salesforce environment, continually delivering business value and improving the end-user experience. 

  • Play a key role in the development of customized solutions within the Salesforce platform to support critical business functions and drive project objectives, client requirements and company goals.

  • Improve the user-experience by applying best practices, usability testing, user input and industry trends in the marketplace.

  • Provide clear direction during the design phases for medium to large projects/programs, clarifying, identifying, tracking and resolving technical issues.

  • Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.

  • Pilot, design, develop, test and implement new CRM functionality with average to high complexity. Build metrics to track the effectiveness of the new features.

  • Provide hands-on expertise for system integration between Salesforce, SAP, partner portal and many Motorola’s business applications.

  • Responsible for design/code reviews to help promote consistent quality coding practices and standards, as well as constructively improve secure coding.

  • Create and maintain documentation related to important support processes. Maintain detailed system configuration and architectural documentation on an ongoing basis. Documentation updates are required as part of any material change to the environment.

  • Initiate and spearhead process improvement opportunities.

  • Handle escalations for the following:

    • Feature development to production. 

    • Administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.

    • Tier-2 support to IT Support Staff.

  • Provide occasional after-hours support, especially during system upgrades, quarter-end and year-end periods.

  • Maintain and create engagement among team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. 

  • Lead weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.

  • Coach Salesforce Administrator/Developer.

  • Additional, related duties as assigned.

Qualifications:

  • 4+ years Salesforce Development experience (Apex and Visual Force)

  • Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components. 

  • Strong working knowledge with Salesforce Community, Salesforce B2B Commerce and Salesforce CPQ

  • Experience with different deployment techniques as changesets, ants and Jenkins

  • Hands on experience with Salesforce Automation tools as Process Builder, Visual Flows, Approval Processes and changesets

  • Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder

Nice To Have: 

  • Salesforce CRM (SFDC) & Marketing Cloud

  • Experience with HTML, JQuery, AJAX, JSON and CSS

  • Experience with UML

  • Experience developing customer-facing user interfaces

  • Salesforce Certified Developer II certification will be an added advantage


Basic Requirements

- University degree and 2+ years of Salesforce development experience or equivalent work experience.


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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