Company Description
Job Description
As a Salesforce Admin/Developer you will be involved in development projects which are supporting how we do business utilizing the Salesforce platform. The position will be a combination of administration work, support, and development activities and requires good communication skills to work with stakeholders of Salesforce. You should be detail oriented with an interest in the big picture.
Essential Duties / Responsibilities / Requirements:

• Meeting with the project stakeholders to determine CRM needs and ability to support and inform project management
• Developing customized solutions within the Salesforce platform
• Designing, coding, and implementing Salesforce applications
• Testing the stability and functionality of the application
• Troubleshooting and fixing bugs; problem solve high-level software and application issues
• Writing documents and supporting technical training
• Implement and document process improvements
• Maintaining the security and integrity of the application software
• Provide support as needed to Salesforce users
• Previous work experience with application and software development
• Experience developing customer-facing interfaces
• Advanced knowledge of Salesforce CRM platforms
• Proficient in Workflow, APEX code, APEX Triggers and Visual force Pages
• Experience with 3rd party applications (LinkedIn Sales navigator, 6Sense, Eloqua, etc.)
• Good communication skills

Qualifications:

• 2-3 years of hands-on experience with Salesforce Sales and Service cloud and Community Cloud.
• Experience with key areas of enterprise architecture including integration technologies, single sign on, and master data management.
• Must be able to define the system architecture landscape including identifying gaps between current solution and desired solution.
• Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills.
• Understanding of CRM principles including sales operations and support center best practices.

Education / Certifications:

• Bachelor's degree in computer science or software engineering preferred
• SFDC Administrator preferred
• SFDC Application Architect preferred
• SFDC Platform App Builder preferred
• SFDC Platform Developer 1 preferred

Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
#LI-WK1
REF140189B