Salesforce Architect

Our vision & mission: Paro is freeing business professionals from the constraints of traditional employment by empowering them to pursue meaningful work on their own terms. In turn, we are democratizing access to the business solutions that companies need. 

What we deliver: 

Paro provides flexible finance and accounting solutions to businesses via its network of highly vetted freelance experts. Through our proprietary AI-powered platform, we match clients with the best-fit experts to solve problems and drive growth. Our carefully curated expert community provides a range of financial services to clients, from basic bookkeeping and accounting to highly specialized corporate development and strategic advisory.

The Role

Paro is looking to hire a Salesforce Architect to join our Product & Engineering team. This is an exciting role where you will be our first Salesforce technical expert that will help our teams build out robust and automated processes. We’re looking for someone to lead the architectural roadmap for Salesforce while being an advisor to leadership on how our Salesforce processes will support Paro’s growth. The Salesforce Architect will be responsible for the development, integration and operational support of Paro’s Salesforce CRM and associated integrated systems. You’ll be cross-collaborating with our Product, Engineering, Sales, and RevOps teams to develop functional, performing features, systems and APIs. You will also take ownership of migrating our software from Sales Cloud to Salesforce Lightning.

Core Responsibilities:

• Build scalable architecture to support continuous sales & service initiatives across Salesforce core clouds
• Partner closely with Paro’s RevOps team on business needs and requirements to help drive the company forward 
• Provide technical & deployment strategies that reduce incidents, errors, and facilitate the ability for more frequent delivery
• Create testing practices and strategy to gain efficiencies
• Automate & remove manual processes between Paro’s platform and our Salesforce CRM
• Participate in design phases for small to medium sized projects/programs, identifying, tracking and resolving technical issues
• Establish, deliver and refine a road map to ensure that platforms and products remain current, deliver value and support the needs of stakeholders in terms of scalability, resilience, and operational maintenance
• Provide system administration support of the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
• Create and maintain documentation related to important support processes
• Focus the organization's use of data towards what best serves the mission
• Plan ahead for Salesforce upgrades, seasonal releases and long term projects
• Partner with Salesforce Support on managing system bugs by submitting and following up on Salesforce Tickets

How you’ll add value:

• At Least 10 years of Salesforce Development experience (Service Cloud & Sales Cloud) 
• Ability to work collaboratively with offshore development teams
• Having experience working within a modern tech stack at a high growth start-up 
• Working experience with Marketing tools such as HubSpot and Netsuite 
• Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, Salesforce Certified Platform Developer I
• Working experience with Agile practices 
• Challenging the status quo to improve our processes and tools
• A low ego and humility with an ability to gain trust with various stakeholders
• Understands the value of the end-user experience 

Who you are:

We’re more interested in how you add to our innovative community than formal education or experience. That said, you will shine in this role if you:

Believe that in order to be successful, you need to be surrounded with others who can be their authentic selves at work while driving forward the future of work with Paro. You value taking smart risks and having your colleague’s backs. You welcome challenges and are rigorous in ensuring all voices are heard. You are open to understanding each other’s experiences and communicating effectively together. At Paro we work hard, but we also want every employee to enjoy the journey. You work collaboratively, do the right thing, never settle and put your best work into everything you do. 

Benefits at Paro:

• Compensation - We offer a competitive base salary and equity options in Paro.
• Benefits - We offer a comprehensive benefits package including: medical (Blue Cross Blue Shield), dental, vision, and a 401(k) plan. Paro currently does not match 401(k).
• Vacation - We offer our employees unlimited vacation, as we believe rest and recharging allows you to bring your full self into work. In addition to unlimited vacation, we observe all federal holidays and offer unique Paro Holidays during months there isn’t a federal holiday
• Office Environment - We have a beautiful, relaxed office space in River North, steps away from public transportation. We love our pets and have a pet-friendly office for your furry friends as well.
• Remote Work - Given our company’s mission to empower professionals to pursue meaningful work on their own terms, we believe we too can accomplish great things while not always together under one roof. Therefore, we accept remote employees in the following states: IL, OH, MI, AZ, WA, PA, NJ, NY, TX, IN, NV & FL
• Health & Wellness Stipend - to support a healthy and active life outside of work Paro contributes to your health and wellness. 
• Home Office Stipend - We are a remote first company and we want to ensure our team is set up for success and for their physical and mental health at home. We know office and ergonomic set up is an important part of this. 

More about Paro 

Join us as we shape the future of finance work. A mass migration to a workforce without boundaries is already underway, with many leading analysts predicting that 50% of the workforce will be freelancing by 2025. We recently raised a $25M Series B funding round led by Madrona Venture Group, with participation from existing investors Revolution Ventures, Sierra Ventures and KGC Capital, so we are ready and excited to invest in even greater growth as we disrupt the $500+bn antiquated finance and accounting industry!

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.