Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel?  If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.  Interested? Read more about our opportunity below …

 
Work you’ll do
Deliver Salesforce solutions on Salesforce Cloud, Service Cloud, Marketing Cloud, Salesforce Communities and Force.com platform
Play technical SME role on projects to design Salesforce Solution design, provide technical walkthrough to Salesforce developers and client features owners
You will help the Marketing team to achieve their marketing objectives by constructing and establishing the Marketing Automation systems
You will assist the team in Implementing Marketing Cloud solutions
You will be responsible for enabling the Marketing team to execute the Marketing Campaigns in best possible way
Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices
Accountable for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities
Play lead in reviewing Epics/User-stories, convert functional requirements to technical requirements, Estimate user stories, plan team capacity and work closely with Scrum Master to finalize Sprint scope
Ability to analyze/identify gaps in functional/business requirements, discuss with functional and client product owners on required changes that aligns with Salesforce product stack and architecture
Develop end to end Salesforce solutions using Configuration and customization using APEX Class, Triggers, Visualforce pages, Lightning components etc.,
Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
Define code review methodology, perform independent code reviews and certify code developed by self and other junior team members on the project.
Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.
Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.
Assist with client presentations and proposal creation as required.
Assist in writing technical approach and design documentation as required.
Must be willing to live and work in Phoenix AZ or Orlando, FL area 
The team
Commercial Excellence & Experience
Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
 
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
Qualifications
Required

5 – 10 years of total IT experience with at least 2+ years of Salesforce Marketing Cloud project development experience
Strong Salesforce customization and configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Communities and knowledge) 
Advanced SQL and Excel skills
Experience with different Marketing Cloud studios such as Email Studio, Mobile Studio, Contact Builder, Audience Builder, Journey Builder
Experience in integrating Salesforce Sales/Service Cloud with Salesforce Marketing Cloud
Experience with CSS, HTML, Javascript and AMPScripting
Experience in running Marketing Cloud Journeys and executing Campaigns
Hands on development experience using Salesforce configuration and customizations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc.,
Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On.
Ability to migrate Salesforce classic features to Lightning experience, including converting Visualforce pages to lightning components and / or using Lightning Design System with Visualforce pages.
Ability to work collaboratively in a creative, Agile environment and manage agile task assignments
Strong preference for candidates who are Salesforce.com certified in the following areas – Certified in Salesforce Marketing Cloud Email Specialist, Certified Platform Developer
Experience with ETL tools like MuleSoft or Informatica Cloud would be a plus
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
 

Additional US Delivery Center Requirements

Must be willing to live and work in Phoenix AZ or Orlando, FL area