Salesforce - Midwest Practice Leader

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

Founded in 2001 and headquartered in Seattle, WA, Slalom has grown organically to more than 6,000 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2018, and we are regularly recognized by our employees as a best place to work. You can find us in 27 cities and 7 technology Build Centers across the U.S., U.K., and Canada. 

As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to interesting and diverse projects 

Job Title: Practice Lead

Slalom Consulting is looking for an entrepreneurial and progressive leader to lead the growth and success of our Midwest Regional Salesforce team based in Chicago. The Practice Leader will provide thought leadership to our enterprise clients, set strategic direction for the Salesforce practitioners on the client site, and generally be accountable for ensuring the overall quality execution of business and technology consulting across all Salesforce engagements. 

Responsibilities:

  • Accountability for the practice, including driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:
    • Practice Building – Drive overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership.
    • Team & Individual Development – Maximize team performance through an effective team approach that increases productivity and job satisfaction.
    • Engagement Management – Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
  • 50–60% target utilization at the designated enterprise client account
  • Responsible for the profitability of all Salesforce offerings, with revenue management expectations of $2–5 million per year.
  • Identifies opportunities for growth and maturation of Salesforce offerings
  • Provides oversight and governance of all sold and managed Salesforce projects
  • Drives business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
  • Builds and develops relationship / partnership with local market teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the region.
  • Builds and develops relationships with Salesforce and owns joint sales pursuits 
  • Develops or supports the development of case studies and training materials; conducts brown bags and provides guidance for Salesforce Practice
  • Develops or supports the development and delivery of best practices, delivery templates, and point-of-view papers
  • Maintains awareness of industry best practices and business levers for cloud offerings and understands how Slalom practice areas interact
  • Oversees quality assurance of project delivery
  • Assigns practice area development tasks when resources are between projects
  • Facilitates client satisfaction surveys (where applicable)
  • Responsible for People\Career Management and project staffing 
  • Oversees alignment of regional resources to projects based on appropriate skills and availability, while being responsible for the overall utilization numbers of the regional team.
  • Manages staff forecasting for the regional team based on collaboration with local market leaders to determine capacity and recruitment needs
  • Supports recruiting and onboarding of new employees
  • Travel Requirements: Willingness to travel up to 50%

 Qualifications: 

  • 10+ years’ experience in a large consulting environment
  • Deep technical understanding of Salesforce
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Exposure to Agile/Scrum and Waterfall methodologies
  • Expert at project delivery, including all aspects of program management and the SDLC
  • Expert business development skills as well as managing relationships with both clients and internal stakeholders
  • Expert communication (verbal and written)
  • Expert business operations (e.g., invoicing, SOWs, margins, utilization)
  • Skilled at managing multiple clients
  • Excellent mentoring and leadership skills

Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • XamarinLanguages
    • AndroidLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • VueJSFrameworks
    • ReduxFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • Google Cloud Platform Databases
    • AWSDatabases
    • AzureDatabases
    • DockerDatabases
    • KubernetesDatabases
    • Jenkins Databases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • DrupalCMS
    • SiteCoreCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

In the Loop on Randolph near Michigan Ave. Our office is in the Aon Center (with a view looking overlooking Millennium Park and the lake).

An Insider's view of Slalom

How would you describe the company’s work-life balance?

Slalom provides us the autonomy to work in the ways we are most effective. This can include opportunities to work from home, at the office, as well as at the client site.

Chris

Solution Architect, Technology Enablement

How do you collaborate with other teams in the company?

I work across multiple projects with various co-workers and teams, which means I both learn something new and introduce others to the value of design every day. I love watching people get jazzed about things that I love and it’s great knowing that if I ever a question or problem that has me stumped, the answer is only a conversation away.

Ryn

Consultant, Experience Designer

What does career growth look like on your team?

At Slalom, growth isn’t just a title change or adding managerial responsibilities; it's the opportunity to grow into the professional you want to be. The consultants on my team are able to take charge of their growth by proactively seeking out what they would like to learn, do or achieve — and my job as team lead is to help them get those chances.

A.J.

Solution Principal, Business Advisory Services

What unique initiatives do you have that encourage innovation?

Internal education and experience programs let consultants bring their ideas and passions to life. The programs provide mentors, advocates, and guidance to build and hone your skills in particular technologies or be able to build a proof-of-concept. Apply and enhance your learnings with real hands-on experience.

Dee

Practice Area Lead, Data & Analytics

What are Slalom Perks + Benefits

Slalom Benefits Overview

Build a career and love your future. With our culture of continuous learning, commitment to investing in our local community, and unlimited professional development budget, Slalom Chicago empowers you to continue growing both personally and professionally.

Culture
Volunteer in local community
We connects our active volunteer community with frequent, meaningful opportunities like leading a "summer camp" at Lurie Children's Hospital or meal prep at Lincoln Park Community Services.
Partners with Nonprofits
Our partnerships include Lurie Children's Hospital, Cara, Lincoln Park Community Services, Network for Teaching Entrepreneurship, and Chicago Ideas.
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Bi-annual family party
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
You and a guest can join us at Rendezvous! Our weekend getaway is content-free, filled with fun, and all-expenses-paid. Unwind by yourself or join in group activities -- it's your call.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Unlimited professional development budget. Tuition exception.
Diversity Program
Lunch and learns
Learn from your Slalom colleagues or share your own expertise! All employees can host or attend any session to grow their skills and experience.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Unlimited professional development budget. Tuition reimbursement exception.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Unlimited professional development budget. Tuition reimbursement exception.

Additional Perks + Benefits

Every year we look forward to Rendezvous, a weekend getaway trip for each employees and one guest that is content-free, all-expenses-paid, and a total blast. You can reconnect with friends over food, drinks, and tons of fun programming (think karaoke backed by a full band) -- or just take the time to yourself and relax on the hotel grounds.

More Jobs at Slalom16 open jobs
All Jobs
Design + UX
Dev + Engineer
HR
Project Mgmt
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Slalom's full profileSee more Slalom jobs