Secure Cloud Engineer

| Chicago
ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com.
As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 90,000 today to millions.
The secure cloud engineering roles plays a key role in ensuring the security of our cloud infrastructure and protection of our sensitive PII data per our information security policy. This person will help identify security gaps and drive remediation activities to close those gaps. This position plays an integral role in defining and assessing the organization's security strategy, architecture and practices as well as contributes to maturing the company's infrastructure security architecture and technology frameworks. 

What your day could consist of:

  • Be part of the security team to drive security related initiatives including but not limited to creating/maintenance of security policies, implementation of security procedures/controls, and monitoring in conformance to the policy
  • Deploy and manage applications to monitor cloud infrastructure security and intrusions
  • Perform initial incident triage, determine scope, urgency, and potential impact of security incidents
  • Provide guidance and work with the infrastructure team on security best practices around OS hardening, access logging, and patching
  • Design, deploy, manage and improve critical security infrastructure services/tools for authentication and authorization, PKI, secrets management, logging, detection, vulnerability management and more
  • Work with external auditors on compliance
  • Provide security guidance to SRE / DevOps Engineering teams in the company
  • Perform security gap assessments and implement remediations
  • Run periodic infrastructure vulnerability scans and facilitate pen tests while working with engineering teams on identified vulnerabilities for resolution
  • Work with the production operations team on securing and best practices for all our AWS accounts
  • Own the overall cloud infrastructure security program
  • Monitors industry security updates, changes, technologies, emerging threats and best practices for continuous improvement

What is needed:

  • 5+ years of experience in Infrastructure and Information Security
  • Experience with OS hardening techniques for Linux environments such as SELinux, disabling root login, sudo, password expiration, etc.
  • Experience with access logging, centralized logging, and monitoring/alerting of security log events such as ELK, InsightIDR, Splunk, and SumoLogic
  • Experience with applications for monitoring infrastructure security and detecting intrusions such as Threat Stack or Insight IDR
  • Working knowledge of incident response, threat modeling, and mitigation
  • Working knowledge of common information security management frameworks such as SOC2 Type 2 and ISO27001
  • 5+ years working on AWS running multiple production workloads
  • Experience designing and implementing access control models for privileged access in fast-paced AWS cloud environment
  • Knowledge of AWS security best practices and security controls using AWS services such as Cloudtrail, GuardDuty, IAM, SSO, VPC, etc.
  • Strong understanding of common internet protocols such as DNS, SMTP, LDAP, etc.
  • Good communication and collaboration skills
  • Self-motivated and strong sense of ownership of tasks
  • Bachelors or Masters' degree in Computer Science or Information Security or equivalent work experience

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We'll share all the details later on but in summary: comprehensive health and wellness benefits including no premiums for employees on our HSA plan, open time off plan, generous 401(k) matching with no vesting, lunch and endless snacks/ beverages, reimbursed commuting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • TrelloManagement
    • ActiveCampaignCRM

Location

Beautiful Chicago Loop Office overlooking State Street with views of the lake and Millennium Park and is minutes from the Metra & CTA.

What are ActiveCampaign Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Managers identifying as female make up 45% of leadership. VP exec group is 50% diverse.
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Senior leadership is eligible to participate in the equity plan
Performance Bonus
Certain teams and leadership roles are eligible for performance bonuses based on metrics and KPI's
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. We also provide 3 weeks of leave for the secondary caretaker.
Flexible Work Schedule
We trust our employees to get their work done and manage their personal/family/social and work time responsibly
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
ActiveCampaign sponsors semi-annual family events.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive three days of company-paid volunteer time per year, in addition to company-sponsored giving back events
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We provide monthly CTA and Metra pre-paid transit benefits plus free annual DIvvy Bike memberships
Company Outings
Free Daily Meals
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games and basketball
Stocked Kitchen
When we say stocked, we mean stocked
Some Meals Provided
Lunch stipends are provided every day, delivered onsite via Fooda. Breakfast is available with cereal, yoghurt, toast, fruit.....
Happy Hours
Recreational Clubs
Our employees are sporty. We sponsor AC teams such as bowling, softball, kickball.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Daily Catered Lunches through Fooda. Free onsite baristas. Open Vacation Policy. Dual monitor & stand-up desk workstation. FOND Membership. Bonus.ly Peer Recognition Program. Flexible Work/Life Balance. Many easy ways to give back to the community. Onsite gym at very low cost. Roofdeck with lake views. Game rooms. Beer and wine on tap. Endless snacks. Amazing parties.

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