Security Engineer at Sprout Social

| Chicago | Remote
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As a software company, security is incredibly important to us. Our software is used by 30,000+ customers, including The Chicago Bulls, Sony Electronics, Indiana University, Make-a-wish Foundation, Edelman, Subaru, and many others who rely on Sprout to create stronger relationships with their customers through social media.
Our security team ensures that we are designing platforms, implementing tools and building products with security in mind. This team owns the security posture of our entire organization, including our development, production environments, and internal concerns.
As a security engineer at Sprout, we're looking for someone who knows more
than how to run a scanning tool: you'll leverage your knowledge of distributed systems to work and collaborate with engineers and IT staff to increase the protective, monitoring, reporting and mitigation capabilities of the Security team. You will help establish a risk based pipeline, manage and own cross-organizational projects and work to continuously improve our security posture. As a cloud native company, you'll be involved in securing our cloud environments and working with SaaS-based tooling.
If you are fluent in risk identification and mitigation and stay up to date on the latest security threats and trends in our industry, we'd love to talk with you!
Qualifications
These are the minimum qualifications that our hiring team is looking for in this role:
  • 3+ years of information security experience
  • Understanding of computer networking and systems (compute, storage, OS -- especially Linux) and their interactions
Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:
  • Information security qualification such as CISSP or GSEC or equivalent
  • 2+ years of programming experience (Python, Shell, Go)
  • Experience performing and improving security operations (including investigations and incidents) and tooling (SIEM, SOAR, Scanning toolkits)
Within 1 month, you will:
  • Experience Sprout's in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
  • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout's approach to security
  • Be introduced to Sprout's security stakeholders across the organization
  • Learn our existing tooling and begin monitoring the status of our environments
  • Collaborate regularly with teammates and members of our infrastructure and development teams and get up to speed on our current and future initiatives
  • Get regular team feedback on your approach to managing and engaging our existing risks and security capabilities
Within 3 months, you will:
  • Work with your manager and teammates to create and prioritize quarterly team goals
  • Begin to deconstruct larger security projects into smaller, more manageable deliverables
  • Start to understand the breadth and depth of technologies and tools under the team's purview
  • Review, refine and triage alerts triggered from our IDS, vulnerability management tools,and other monitoring platforms
  • Participate in Security on-call rotation
  • Build connections with members from other teams through active networking and community building to help foster a security-first culture
Within 6 months, you will:
  • Improve the security tooling and telemetry used at Sprout
  • Identify security gaps within our systems, present plans to mitigate risks, and work with teams to get them prioritized within their workstreams
  • Generate and improve upon internal and external security policies and standards
  • Help drive internal security awareness training and phishing programs
  • Regularly evaluate and report security health and recommendations
  • Have your first performance conversation with your manager, where you'll discuss your accomplishments in your role and work together to build goals for your professional growth
  • Partner with engineering, IT and other teams to continuously improve our ability to deliver reliable and secure services
Within 12 months, you will:
  • Be a go-to expert and security representative within Sprout
  • Help define and build the security roadmap for future work
  • Work and effectively communicate with other groups across the organization to ensure big-picture alignment and encourage cross-team collaboration
  • Own cross-organizational projects, demonstrating project management skills, consensus building, and strong leadership
  • Have opportunities to contribute to in-house technical presentations, employee onboarding, and workshops that share your expertise with large groups of Sprout employees
  • Surprise us! Use your unique ideas and abilities to change Sprout Security in beneficial ways that we haven't considered yet
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:
  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment-your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting
Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity-
race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our [email protected] program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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