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Security Systems Engineer

| Chicago

As the Security Systems Engineer, you will be responsible for designing, implementing, maintaining, and monitoring Linux based systems in an AWS cloud computing environment. You have great communication skills and excellent business insight, which will allow you to work with other employees to assist in troubleshooting or providing further education on technical issues. We will enable you to conduct technical research and development to enable continuing innovation within our infrastructure. You will ensure the system hardware, operating systems, software systems, and related procedures adhere to organizational values, while enabling team members, as well as other staff.


  • Design and implement security procedures and policies to ensure compliance with NIST, SOC, OWASP, and internal standards
  • Architect AWS based platforms to be highly available, manageable, and compliant with company policies
  • Develop high-quality maintainable scripts and programs for which you seek code reviews in addition to code reviewing peers’ work
  • Own certain components or systems, and continuously work to improve them
  • Dive deep to resolve problems at their root, looking for failure patterns and suggesting fixes for systems, software, and ancillary services
  • Conduct security audits, perform risk assessments, and make recommendations to mitigate risks
  • Raise issues to engineers or other employees when needed, and coordinate any needed responses or otherwise pursue issues to completion


  • A Bachelor's degree with at least two years experience in a systems administration or IT role, or 2-5 years experience in similar roles
  • Advanced understanding of administering and maintaining Redhat/CentOS based linux environments in a virtualized cloud computing environment (such as AWS)
  • Experience with antivirus and antispyware applications, security audits, and customer security disclosures
  • A solid understanding of networking, firewalls, load balancers, network routing, WAN, VPN, vulnerability scanning software, Proxy, and DNS
  • Understand secure network protocols: HTTPS, SSL/TLS, SSH, SFTP, and SCP
  • Ability to train and educate other employees on technical and security related topics
  • Advanced knowledge of scripting languages such as Bash or Python for automating tasks
  • Be an ambassador for the team to both our internal and external clients
  • Proven capability for critical thinking, problem-solving and the patience to see hard problems through to the end with our clients
  • Outstanding oral and written communication skills with both technical and non-technical audiences

Preferred Requirements:

  • Experience with enterprise software, including intrusion detection, firewalls, and content filtering
  • Experience with vulnerability scanning software
  • Professional knowledge as a system administration role supporting multiple Linux hosts and related applications
  • Knowledge of risk assessment tools, technologies, and methods


You will do well in this role if you:

Love making practical changes and seeing your products in use. Someone who wants to create an exceptional customer experience will fit in well on our team, meaning you naturally like to find solutions to problems and in general enjoy helping people in any way you can. You take delight in debugging unfamiliar problems. The desire to keep learning is embedded in your skillset.  We don’t need you to have experience with everything yet, but individuals that want to keep learning and challenge themselves thrive in this environment.

About Us:

Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete visibility into how analytic decisions are made.


At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

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Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.


Senior Product Marketing Manager

What makes someone successful on your team?

Successful people on my team have a passion for customers & a drive to deliver the best results to them. They're creative problem solvers who thrive in a collaborative environment. Each customer has unique needs & high-performers in Customer Success are experts at identifying those needs and rallying every resource necessary to take care of them.


Senior Vice President, Customer Success

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.


Vice President, Product Architecture

What are some things you learned at the company?

We are encouraged to deliver an exceptional customer experience. To achieve this goal, I’ve learned how various aspects of software engineering integrate to create a great and reliable product. I've learned how to design/implement database architecture, automated testing, and data analytics to craft our innovative products and bring them to market.


Software Engineer

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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