Senior Director, Cloud Compute Operations at Ensono

| Chicago
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Ensono is seeking a dynamic, highly-motivated individual for its Director of Cloud Operations position. You will be responsible for leading a team of talented engineers to scale Ensono’s Cloud Platform. You will bring your solid understanding of cloud / datacenter architecture and deployments to help guide our vision and strategy for production operations. You will use your knowledge and experience of the public and private cloud domain, including production support of AWS, Azure and private cloud using VMware platform. You are result oriented and you thrive in a result driven culture that values initiative, leadership, and collaboration.

  • As a Director of Cloud Operations, you’ll own operations and administration of our production cloud web security service to ensure reliability, recoverability and optimum performance.
    • Oversee migration and integration of legacy cloud platforms into new Ensono cloud platform
    • Deliver service availability at or greater than 99.9% uptime in the cloud at specified concurrency and performance levels
    • Rotating on-call support of production infrastructure and applications
    • Create, manage and report against KPIs for the platform’s operation, overseeing all platform change management and deployment activities
    • Consistently improve performance and reliability as the platform scales, driving continuous improvement through operational metrics
  • Implementation of Cloud platform
    • Overseeing deploying, maintaining, and supporting cloud solutions across private and public infrastructure
    • Manage a team tasked with implementation and operations of a cloud datacenter infrastructure, datacenter administration, servers, storage, networks, and operations that support the applications and business processes as required
    • Deploy and utilize automation tools to minimize human operational requirements
    • Implement and maintain full operational compliance against various security and compliance requirements
  • Acting as a technical leader for visible and complex projects, advocating for solutions across organizational boundaries
    • Provide thought leadership on our global cloud transformation and senior expertise on migrating from on-premise services to native and/or hybrid-cloud
    • Creating and delivering knowledge sharing presentations and documentation to both technical and non-technical audiences inside and outside Ensono
    • Learning on the job and exploring new technologies. Leading and encouraging team towards this constant learning mindset
    • In depth knowledge of cloud and virtualization technologies, specifically VMWare's stack
    • Management of AWS technologists and operations engineers including goal setting, performance management, coaching, mentoring and development planning
  • Collaborate with Engineering teams
    • Design, Implement, and Support technology stacks working with Engineering teams to deliver new products leveraging continuous delivery and integration
    • Build best-in-class solutions for the overall monitoring, alerting, management and escalation of all technology services enabling self-service and autonomous product domain teams
    • Being an active participant in setting direction and strategy for the team and its products/services
    • Provide architectural guidance for system and service design to improve security, scalability, reliability and adaptability of our growing AWS cloud footprint


  • 5+ years of technical staff management of more than 4 team members
  • 10+ years of Unix/Linux systems administration experience
  • 10+ years of Windows systems administration experience
  • 8+ years of cloud computing experience and knowledge
  • Knowledge and experience with at least AWS including EC2, VPC, CloudFormation, KMS, IAM, RDS and S3, or Azure equivalent.
  • Experience with Mware NSX and VMware vCloud Director.

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks


Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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