Senior Engineering Manager - Mobile
At Sprout Social, we build software used by 20,000+ organizations to create stronger relationships with their customers and create the world’s most beloved brands. Our product teams build powerful tools that enable brands to effectively collaborate and engage with their customers across their social networks. Our work has to adapt as brands are innovating on workflows for content creation, real time customer service, marketing campaigns, and data driven decisions. Our mobile apps, at the core of these critical workflows, are powered by our reliable, scalable, resilient distributed systems, which must be nimble enough to adapt to new capabilities being offered by social network APIs.
Our autonomous Mobile team has iOS, Android, and QA engineers working with a product manager and product designers. As an engineering leader, you'll mentor and coach engineers in taking on larger and more complex initiatives and technical challenges. At times, you'll ship production code in support of your team, and help build tools to make your team more effective.
Relying on your experience as a people manager, you'll manage by example with effective feedback, coaching, and career development. As a leader in our Engineering Management group, you'll help hone our engineering management practice as our company evolves. You will help the team focus on the highest priorities, while growing leaders within the team. You'll lead the team through complicated product and technical road maps, and guide them to successful outcomes. You'll champion ideas that matter, as you hold the team accountable.
You will partner with an Engineering Director to align on the strategy for the Mobile team, and you'll support its execution. As an experienced engineer and leader, you'll identify problems in our software, processes, and people, working with Engineering Leadership to successful resolutions. You'll help recruit and interview engineers, while helping hone our processes and practices.
We’re looking for a collaborative, pragmatic, highly motivating engineering leader to help our teams succeed. If you can confidently lead teams to solve hard problems, and push them to learn from and teach each other, we'd love to talk with you!
Within 1 month, you will:
- Complete Sprout’s New Hire training program alongside other new Sprout team members.
- Get acclimated to the team's current and future product roadmaps.
- Begin to understand the capabilities and limitations of our platform, web, and mobile technologies.
- Start to build relationships with the team.
- Start to learn the capabilities and limitations of the social network APIs we use
- Deploy code to production in order to understand the engineering environment, build tools, testing, and deployment mechanisms.
- Learn Sprout's management practices and tools.
Within 3 months, you will:
- Participate in architectural discussions and decisions, asking the right questions to push your team to successful outcomes.
- Analyze trends with bugs and help the team identify where to best focus.
- Help the teams shape the technical roadmap for long term success.
- Assume management of your team's people managers and engineers. Identify career growth opportunities and work with them on goals.
- Start 1:1s with everyone on the team and continue building relationships.
- Help the team improve processes and team rituals.
- Build relationships with our infrastructure, product, and support teams and identify ways your teams can be more proactive and effective.
Within 6 months, you will:
- Guide your team through the successful launch of a major feature.
- Understand the business goals and help the team balance technical debt, bugs, and product features.
- Start to grow your leaders and ensure they are focused on the right things.
- Lead performance review and career band calibration process for your team.
- Proactively focus your team on the right problems.
Within 12 months, you will:
- Have development plans in place for your leaders and hold them accountable.
- Get acclimated to the hiring process and contribute to the recruitment and interviewing processes
- Surprise us! Use your unique ideas and abilities to change Sprout Engineering in beneficial ways that we haven’t even considered yet.
Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.
Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.
We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:
- Insurance and benefit options that are built for both individuals and families, including generous company contributions
- Progressive benefit programs, like our parental leave program and free Divvy bike memberships
- High-quality and well-maintained equipment - your computer will never prevent you from doing your best
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
- Solid programs in some of the staples: transportation, disability and life insurance
- Wellness initiatives to ensure both health and financial well-being of our team
- Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.
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