Senior Engineering Manager, Verticals

| Chicago
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SpotHero is seeking a Senior Engineering Manager to lead and inspire an engineering squad (team) composed of both frontend and backend engineers, expected to build products that support our drivers’ non-daily parking needs (e.g Airport, Events, and Monthly). You will help the squad build products, not just code, own all technology solutions and ensure high-quality code is produced through ensuring adherence to software engineering best practices. You will ensure squad scales efficiently and effectively executes against the product roadmap. You provide technical and professional growth for each direct report, have the ability to be conversant in the squad’s code-bases and are able to help out in a pinch (fix bugs, help out during an outage, and be in the on-call rotation). We want you to drive innovation at process and project levels, defining new processes and consistently improving existing processes.


Who we are:  

SpotHero is one of transportation's hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


What will you do:

Squad Health

  • Own the people, process, and technology of one or two squads.
  • Builds and maintains Psychological Safety within the squad and beyond.
  • Responsible for building and growing a top-performing squad, including the hiring/firing, training, and performance management of the humans on the squad.
  • Mentor and grow the capabilities of the squad(s) 
    • Drive results by establishing motivational goals and providing constructive feedback to squad members.
    • Assist squad in navigating relationships with Stakeholders e.g. Product, Design, Supply, etc. 
    • Develop training plans for continuous development of the squad’s engineering skills and product knowledge.
    • Ensuring squad members grow in technical areas that are of interest to them and/or are less experienced in.
  • Actively think about how to evolve the squad capabilities beyond the individuals.

Squad Quality

  • Put in place development best practices to ensure the squad produces high-quality, well-written, and tested code.
  • Measure metrics like velocity and determine ways to shorten the SDLC by uncovering the squads’ blockers and helping to remove them.
  • Lead reviews of architecture design.
  • Know and document the strengths and weaknesses of Products and technical stack
  • Create a healthy balance between features and reduction of technical debt.
  • Understand, own, and maintain all technology solutions for this squad. This includes managing the rotating on-call incident escalation and response processes for the squad.
  • Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
  • Provides observability into the Squad’s work. Both terms of technology, SDLC, and humans.
  • Understand and manage the financial costs of the products and solutions the squad builds.
  • Understand the performance of the tech stacks you are responsible for.
  • Have a strong Quality Plan (how do we test, how do we write better code, what are our critical paths, runbooks, etc...) for the squad.

Squad Delivery

  • Collaborate on roadmaps with Product Managers, other Engineering Managers, and Technical Leads (this is a responsibility not a role) to ensure the Squad has clear direction and priorities and is meeting product requirements. 
  • Be conversant in the squad(s)’s code-bases with the ability to help out in a pinch (fix bugs, help out during an outage, and be in the on-call rotation).  
  • Ensures the administrative tasks are done (e.g. Cap Dev).

Engineering Leadership

  • Continue your own growth in usage of technology and working with Humans.
  • Support the improvement of SDLC, Career Packages, Domain Driven Design, Onboarding, Quality Plans and other projects across Engineering.
  • Be an industry thought leader, participating in public speaking events and meetups to showcase SpotHero as a leader in technology. 

The following experience is relevant to us:

Engineering

  • Bachelor’s degree in computer science with 7+ years experience as an engineer using Python, Java, JavaScript, TypeScript, or React on multiple projects on complex distributed polyglot systems.
  • Proven ability to understand and vocalize opinions about architecture.
  • Familiar with Object Oriented Design, Domain Driven Design, Event Driven services.

Management

  • 4+ years of full-time engineering experience building and shipping software.
  • 5+ years of management experience leading a squad of four or more engineers working on a distributed system in Java or Python.
  • Demonstrable experience mentoring and coaching reports to their desired career goals.
  • Demonstrable experience with small squads that move fast - all members are expected to be able to achieve maximum results with minimal direction.

Nice to have

  • Postgres experience
  • AWS experience

Technology we use:

  • Our Android Stack is: Kotlin and XML (standard for Android apps) using MVI architecture (still working on refactoring old views), our database layer is built in Realm.  We also make heavy use of Dagger, RxJava, Espresso (testing). Network stack uses Retrofit.
  • Our iOS Stack isSwift using MVC architecture, CoreData for Data, XCUI for UI Testing, XCTest for Unit testing, SPM for Package Management, Fastlane for app automation and build scripts, Bitrise for CI, and Sentry and Firebase Crashlytics for crash reporting. 
  • Our Back End Stack is: Monolith using Django/Python. We are starting to extract specific domains to Services currently using Java, Kotlin and Go. We also use Docker, deploy our apps via Kubernetes. We use Kafka for asynchronous-, and gRPC for synchronous service-to-service communication. Our Integrations are on a .Net, moving to Kotlin.
  • Our Front End Stack is:  Our Front End stack is React/Redux, Sass, Jest/React Testing Library/Cypress, and Webpack. We maintain a private npm repository with shareable UI components, utility functions, Babel/ESLint/Prettier configurations, and custom tasks.
  • Our Data Stack is:  Our Monolith Database is Postgres and Redis for caching. We also use Redshift as our data warehouse and S3 as our data lake. The data lake is queried using Presto. We use Airflow and Spark for ETL, as well as do some stream processing (Kafka Streams and Spark at the moment). Our Model pipeline uses scikit-learn, pandas. Our analysts utilize Looker as our Business Intelligence tool. And we use Quicksight for Dashboard on our external Data Products.
  • Our Dev Tools Stack is: AWS+Kubernetes for hosting. Terraform + Helm Charts for IaaS/Deployment. ConcourseCI for CI/CD. Prometheus/Alertmanager/VictorOps for team alerting. We’re starting to work on multi-region available services.

What we are offering:

  • Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
  • Annual parking stipend (duh – we help people park!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as the Best Consumer Web Company by Built in Chicago, Top Company Culture by Entrepreneur, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business. 

Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.


At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.


SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

VP, Vertical Business Teams

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with Nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Friends outside of work
Eat lunch together
Intracompany committees
SpotHero has culture committees that promote wellness and diversity and inclusion.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We cover Short Term Disability at no cost to you.
Dental Benefits
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision Benefits
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health Insurance Benefits
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life Insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Wellness Programs
Onsite Gym
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) Matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide three months of parental leave for all employees.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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