Senior Enterprise Monitoring Engineer at OCC

| Chicago
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Summary:

Provide subject matter expertise for implementation and ongoing support of enterprise monitoring integration technologies in production and non-production environments. 

 

Work under general supervision; typically reports to a project leader or manager.  Provide leadership to senior level technical expertise to  Enterprise Monitoring staff. Manage day to day activities when called upon.

 

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

  • Install, configure and maintain software components classified as enterprise monitoring on multiple operating system platforms.
  • Design and develop enterprise monitoring solutions for cloud environments.
  • Design and develop enterprise monitoring solutions for microservices technologies.
  • Resolve complex support issues in both production and non-production environments.
  • Advise on industry best practices as it relates to new product selection.
  • Provide subject matter expertise on middleware enterprise monitoring technologies, to maintain the appropriate phase of their lifecycle.
  • Configure production, development and testing environments and ensure availability of these application services. 
  • Prepare management reports including service metrics.
  • Participates in or leads projects of medium to high complexity.
  • Use subject matter expertise with products to advise on design and assist with development of applications using these tools. 
  • Provide performance tuning of components and services.
  • Design disaster recovery solutions for enterprise monitoring technologies to comply with business continuity objectives.
  • Resolve configuration-related problems. 
  • Assist production support in debugging enterprise monitoring tools.
  • Prepare management reports including service metrics.

 

Supervisory Responsibilities:

Supervise day to day project activities when called upon to do so.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

  • Excellent problem solving skills.
  • Ability to work independently.
  • Ability to multi-task and work with management to prioritize tasks.
  • Demonstrate strong confidence in abilities and knowledge.
  • Ability to work well in crisis situations.
  • Ability to work under minimal supervision
  • Flexibility to be on call from 5 PM to 7 AM for 3 months per year.
  • Good written and oral communication skills.
  • Strong analytical skill
  • Demonstrable leadership abilities.

 

Technical Skills:

  • Solid Expert understanding of:
    • Systems administration and change management practices
    • Enterprise Monitoring and reporting tools
    • Solid understanding of network technologies
    • Experience with cloud native applications
    • Experience with technologies used to support microservices
    • File transfer protocols including SFTP
    • Encryption technologies (SSL/TLS, PKI Infrastructure management)
    • Solid understanding of security controls as applied to software technologies.

Systems administration and change management practices

J2EE application servers.

Message-oriented middleware.

Internet/Web based technologies.

ITIL Best Practices

Knowledgeable in transactional systems (XA/2PC), CORBA/RPC services and Java technologies.

 

Education and/or Experience:

  • High school diploma or equivalent, Bachelor's degree in a related area  preferred
  • 7-10 years of related experience with
    • Minimum 4 7 years experience working in a distributed multi-platform environment.
    • Minimum 2 3 years supporting enterprise monitoring technologies and experience supporting message-oriented middleware (WebSphere MQ, Tibco), WebSphere or similar J2EE Application server (BEA Weblogic) in Unix environment

Minimum 2 years lead or supervisory experience.

 

Certificates or Licenses:

Cloud certification a plusCertified IBM WebSphere Administrator or MQ Specialist certification preferred.

                        

Step 1
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Step 2
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Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages

Location

Adjacent to the Willis Tower, close to CTA, Metra and expressways with plenty of food and entertainment options nearby.

An Insider's view of OCC

What are some social events your company does?

Monthly happy hours, summer and winter outings and cultural celebrations to honor our diverse workforce.

Yemi

Director, Diversity and Inclusion

What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, technology stipend up to $2,000, mobile data reimbursement of $35 per month. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Friends outside of work
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Perks & Discounts
Commuter Benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Happy Hours
Happy hours are hosted Once per month.
Relocation Assistance
OCC offers relocation assistance which varies based on the position level and location.
Professional Development Benefits
Job Training & Conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $1000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.
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