Reverb
We're on a mission to make the world more musical.
Chicago, IL

Senior Full Stack Engineer at Reverb

| Chicago
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Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear. 

We build primarily in Ruby/Rails, Python, Go and React, but we value identifying the right language/framework for the job. We believe in fast feedback cycles, clean architecture, continuous deployment and validating our ideas in production as soon as we can. 

Everyone at Reverb takes initiative, helps set their own priorities, and comes up with ways to grow the business. Our software engineers take pride in crafting great software but take even more pride in product ownership, taking ideas from concept to release and beyond.

Here are the qualities we look for in our potential hires:
Product ownership – we are not just software engineers and designers. At Reverb, you’ll be expected to track the performance of features you release, talk to stakeholders, fix bugs, and understand your impact on the business.
Self-motivation - taking the initiative to get things done by finding ways around potential roadblocks and proactively working with other team members to find right-sized solutions.
Leadership - you have a framework of how you want to quickly and safely ship software, are ready to implement that vision, and can instill that vision in others. 

Responsibilities:
  • Building the Reverb core Rails app and scaling it to millions of users and a growing engineering team.
  • Developing and maintaining public-facing and internal APIs using gRPC, Protobufs, and Graphql
  • Taking a pragmatic approach to product development through understanding and making well-reasoned technical decisions and tradeoffs. 
  • Participating in pairing sessions, code reviews, and researching things independently.
  • Elevating your direct team members and other developers through continuous mentorship. 
  • Being more than an engineer - a product owner who wants to interact with customers, break down large problems, and follow up on the performance of your features to know how they impact customers directly.
Requirements:
  • 5+ years of professional experience with web technologies and applicable RDBMSes. (We use Ruby on Rails and Postgres ).
  • Deep expertise of your chosen languages and frameworks, but curiosity and ability to ramp up on new technologies quickly when called for.
  • Experience with unit testing (whether TDD, BDD, or spike it first and test it later) and a desire to push everyone to do better.
  • Great communication skills and the desire to collaborate across departments and with customers.
  • Experience with ElasticSearch, Redis, Docker - huge pluses.
What you'll get:
To complement our competitive compensation and equity plans, we offer: 
  • No-bureaucracy environment where ownership and initiative are valued.
  • Health insurance and a healthy work environment.
  • 401k with company match.
  • Paid parental leave.
  • Flexible vacation and sick days.
  • Pre-tax commuter benefits.
  • Bi-monthly lunches.
  • A MacBook, monitor, keyboard, mouse of your choice and standing desk.
This is a local position in Chicago, please no remote workers or recruiters.

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Where we are

Open workspace located in the heart of the charming Roscoe Village neighborhood, conveniently located near the Paulina Brown Line.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • RedshiftDatabases
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    • AmplitudeAnalytics
    • LookerAnalytics
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    • TrelloManagement
    • JIRAManagement
    • In House/CustomCMS
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What are Reverb Perks + Benefits

Reverb Benefits Overview

Beyond free lunches and ping pong tables, we love working at Reverb because we’re making an impact. We’re working to make the world more musical—both through our platform and by giving a portion of our proceeds to youth music education programs across the globe through Reverb Gives.

Culture
Volunteer in local community
Reverb Serves gives employees the opportunity to volunteer with local organizations, such as Notes for Notes—a nonprofit that runs a recording studio inside the local Boys & Girls Club.
Partners with Nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health Insurance Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Reverb sponsors the [email protected] benefit, a family care service that can help you find caregivers for your whole family, including your child, parents/grandparents and/or pet.
Generous Parental Leave
We provide 12 weeks for the birth or adoption of a child.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Reverb offers a flexible PTO policy with no set minimum or maximum.
Paid Volunteer Time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical for every 5 years of service..
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company Outings
Reverb’s holiday party is hosted at a local music venue, where dozens of bands comprised of various employees take the stage to perform everything from the Beastie Boys and Britney Spears to The Who
Stocked Kitchen
Reverb has a number of snack bars, coffee stations, and espresso makers throughout the office. There's also a fridge in the kitchen that gets stocked with La Croix (and Cold Brew in the summer months)
Some Meals Provided
Employees enjoy lunch from local restaurants via Fooda at least twice per month.
Happy Hours
Perform with your co-workers, learn how to play, or be your teammates’ biggest fan at monthly music-filled happy hours.
Parking
Employees can enjoy free street parking near the office. We also work with the local alderman to provide employees with parking passes during the Cubs baseball season to make parking a breeze!
Recreational Clubs
Reverb has sponsored office sports leagues in the past including: Bowling, Softball, Kickball and more!
Fitness Subsidies
Gympass offers benefit-eligible employees (and up to 5 family members) unlimited access to thousands of fitness venues, featuring over 800 different activities at up to an 80% discount.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Grow professionally and personally through REV Talks, our regular workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Reverb Amplified is our cross-department mentorship program that allows you to get or give career advice, leadership coaching, and more.
Online course subscriptions available

Reverb Careers in Chicago
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Customer Engagement Specialist

Reverb
Chicago
4 days ago
+53
Reverb is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Senior Product Manager, Martech

Reverb
Chicago
4 days ago
+53
The Marketing Technology (or MarTech) team works closely with our marketing team to design and build technology that accelerates growth and increases user engagement. We focus on all areas of the customer lifecycle, from acquisition to retention. This involves a wide array of focus areas, including performance marketing, SEO, email and push, content and curation, and personalization. We are looking for a Senior Product Manager to join us to help drive strategy and delivery.

Employee Communications & Engagement Manager

Reverb
Chicago
4 days ago
+53
Reverb’s Employee Communications & Engagement Manager will draft key internal announcements and create communication systems to empower our team with a deep understanding of our business. Our ideal candidate will bring empathy, integrity, and excellent communication skills and will build alignment, culture, and community by sharing our strategy, values, and work internally. The Manager will also play a key role in Reverb's employer branding strategy, working closely with the Talent Acquisition team to plan and draft external communication targeted to prospective employees.

Engineering Manager, Buyer Experience

Reverb
Chicago
1 week ago
+53
Foster a culture of delivery with a focus on quality. Clear the way for the team by identifying and removing obstacles. Ensure Reverb engineering practices are maintained and help create best practices where there are needed. Collaborate closely with the product manager and help engineers understand the larger context of their work. Manage the performance and career growth of team members. Set clear expectations for team members and provide constructive feedback. Champion communication and trust between teams, with product, and across the organization.