Senior Manager, Chapter Engineering, Application Runtime
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for the technical development of engineering staff within a technical domain. A hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling, tooling and allocating engineering Chapter members to best support the needs of Product and Value Stream Engineering teams, along with a disciplined approach to professional development of Chapter members. Coaches the team to continuously improve their process and practices, enforce appropriate quality and user experiences, drive out waste and toil, and to foster a culture of continuous innovation and learning. Effectively collaborates and negotiates with Product teams internal and external to IS. Span of control is approx. 18-22 Chapter members.
Responsibilities
- Defines how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Develops own technical skills to attain Subject Matter Expertise in at least one technical implementation within own technical domain. Ensures consistency of technical execution and knowledge, sharing common practices and challenges within the Chapter. Engineer solutions for special projects as needed.
- Develops own Chapter into a highly technical competent, consistent, thoughtful and customer-centric team of technology experts. Works with Product leaders to efficiently and effectively allocate chapter resources to meet Product needs. Fosters a culture of excellence and continuous learning within the Chapter. Establishes and tracks to appropriate OKRs to ensure outcomes are met.
- Instills a sense of purpose, curiosity and continuous learning with each and every Chapter member, motivating all to achieve their best. Owns the career and performance management process for the chapter, ensuring the collective’s technical competency continues to consistently evolve to effectively support Product Owner needs. Attracts, onboards and develops/restrains talent to achieve the strongest Chapter possible.
- Utilizes Product Owner feedback and performance/satisfaction metrics to identify areas of continuous improvement within team. Engages with internal and external communities of practice to share experience, contribute knowledge, learn and advocate for the Discover Technology brand. Promotes team innovation and collaboration of ideas across teams.
Minimum Qualifications
At a minimum, here’s what we need from you:
- Bachelor’s Degree in Information Technology or related
- 4+ years Engineering People Management
Preferred Qualifications
If we had our say, we’d also look for:
- Expert knowledge of all aspects of WebSphere, JBoss ad Tomcat J2EE application platforms. Deep knowledge of system architecture, administrative and orchestration processes, automated deployment, configuration, maintenance, upgrades, security, scalability, capacity management, troubleshooting and operations support.
- Deep knowledge of automated systems deployment and lifecycle management leveraging in-place, blue-green and immutable constructs.
- Mastery of scripted and programmatic system administration, orchestration and configuration management leveraging Chef, Ansible, vRealize Automation, Jenkins and Terraform with Python, Ruby, Go, Bash and other languages.
- Superb abilities to mentor and coach engineers on deeply technical aspects of full lifecycle management of complex, distributed systems with automation and orchestration.
- Knowledge of modern application architecture leveraging containers including, but not limited to microservices, APIs, backing services, blue-green / canary deployment methodologies and elastic scalability.
- Knowledge of cloud container-based application platforms including Cloud Foundry, Kubernetes and OpenShift Container Platform #LI-BG1 #Remote
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.