Senior Manager Chapter Engineering
About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
As a Sr. Manager in Application Development you will be responsible for the technical development of software engineering staff within a Discover application development area. The role requires a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling, tooling and allocating engineering members to best support the needs of the Product teams, along with a disciplined approach to professional development of software engineers. This individual coaches the team of engineers to continuously improve their process and practices, enforce appropriate quality and user experiences, drive out waste and toil, and to foster a culture of continuous innovation and learning.
Individual is expert in modern engineering practices including TDD, CI/CD, Domain Driven Design, Micro services and Cloud engineering and possesses ability and passion to coach and develop others in these practices in addition to developing each team members' leadership behaviors. Expected span of control is approx. 8-15 software engineers.
While coaching and developing others is this individual's primary responsibility, they will also contribute to challenging product solution as a senior engineer when capacity allows. This includes hands-on role modeling of advanced engineering practices and leading the team with creative and effective technology solutions. This individual will dive into the unknown to solve problems and define solutions alongside the best engineers in the company and contribute back their knowledge to the Discover engineering community.
This individual will also become a critical member of the application development area's leadership team helping to shape the technical vision for the area. This includes ensuring the engineering talent is aligned to that technical vision and demonstrating transparency that the engineering talent is capable of meeting the area's objectives. This also includes ensuring all regulatory/compliance, control and audit findings for a set of applications are remediated as required.
Responsibilities:
- Hire, retain and lead high-functioning, diverse group of engineering professionals, establishing clear objectives and key results, developing consistent set of practices and process across the team and driving towards resolution of challenging problems. This includes all performance management aspects of leading the engineers including acquiring and providing 360 feedback and administering reviews.
- Mentor staff of engineers in both technical and soft skills including ensuring the group is adhering to principles of engineering excellence: Code maintainability, Quality, Monitoring, Security, Operational Excellence, and Documentation.
- Lead and shape the technical vision for application development area and be an essential member of leadership team including a leader in the Discover engineering community affecting and advancing the architecture across the company and ensuring scope of applications within the department are meeting all regulatory, compliance and audit requirements.
- Contribute as a senior engineer within a product team designing, developing and maintaining quality technology solutions for a product or set of products.
- Defines how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Develops own technical skills to attain Subject Matter Expertise in at least one technical implementation within own technical domain. Ensures consistency of technical execution and knowledge, sharing common practices and challenges within the Chapter. Engineer solutions for special projects as needed.
- Develops own Chapter into a highly technically competent, consistent, thoughtful and customer-centric team of technology experts. Works with Product Owners and Value Stream Engineering leaders to efficiently and effectively allocate chapter resources to meet Product needs. Fosters a culture of excellence and continuous learning within the Chapter. Establishes and tracks to appropriate OKRs to ensure outcomes are met.
- Instills a sense of purpose, curiosity and continuous learning with each and every Chapter member, motivating all to achieve their best. Owns the career and performance management process for the chapter, ensuring the collective's technical competency continues to consistently evolve to effectively support Product Owner and Value Stream needs. Attracts, onboards and develops/retrains talent to achieve the strongest Chapter possible.
- Utilizes PO and VS feedback and performance/satisfaction metrics to identify areas of continuous improvement within team. Engages with internal and external communities of practice to share experiences, contribute knowledge, learn and advocate for the Discover Technology brand. Promotes team innovation and collaboration of ideas across teams.
Minimum Qualification
At a minimum, here's what we need from you:
- Bachelor's Degree in Computer Science or related technical field
- 8+ years Application Development experience Minimum
- 2+ years People Management Minimum
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What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.