Enova
Chicago, IL
Hybrid

Senior Observability Engineer

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What you’ll be doing:

The Senior Observability Engineer will be responsible for configuring, maintaining, and maximizing the platform that makes Enova’s critical applications and infrastructure visible and investigable. Enova leverages a number of cutting edge observability and monitoring tools and is looking to bring on an engineer that will take this platform to the next level. You will be applying DevOps principles to manage the platform and help to drive functionality and adoption through continuous improvement, simplification, and automation. The Observability engineer will join a team of fellow observability engineers working together to make Enova’s observability best of breed.

Perks/Benefits: 

  • The office is located within walking distance to both Union Station and Ogilvie which makes it easy to commute from within the city or the suburbs. 
  • Commuter benefits, health care benefits, a 401K matching plan, summer hours, tuition reimbursement, and a sabbatical program.
  • Revamped parental leave program (and brand new nursing rooms for our returning mothers!) 

Your core priorities will be to:

  • Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders
  • Utilize Graphite/Grafana/statsd and Prometheus to create varied dashboards and expose KPIs
  • Design and implement Splunk, Elasticsearch, Fluentd or similar log management tools
  • Manage the Event Management and Notification System using BigPanda, VictorOps or PagerDuty
  • As a member of the team, recommend and implement an APM solution for Enova that meets the needs of Software Developers
  • Maximize our investment in DataDog or use similar solution for automated node monitoring
  • Transition monitoring tooling toward a standards-based self-service automated platform

What you should have:

  • Deep technical knowledge and operational experience with one or more of these tools or their equivalents (alternates appear in parentheses):
    • Splunk (ElasticSearch, SumoLogic, Fluentd)
    • New Relic (Elastic APM Agent, AppDynamics, Dynatrace, LightStep)
    • DataDog (SolarWinds, Nagios, CollectD, Elastic Metric Beat)
    • StatsD, Graphite, Grafana (Prometheus)
    • VictorOps (PagerDuty)
  • Comfortable using Linux
  • Previous experience defining, creating, and supporting monitoring dashboards
  • Experience working across departments evangelizing and communicating observability expertise and standards
  • Driving awareness and enhancing participation in observability initiatives across an organization’s technical and non-technical stakeholders
  • Some familiarity scripting in Python, Ruby, or Go

About the Observability Team:  

The observability team at Enova is a team of engineers establishing monitoring and observability standards and solutions at Enova while being the custodians of the observability platform. This team is part of the Tech Ops organization which sits in the Chicago office. The Observability team has great exposure to many departments and technologies at Enova allowing for involvement in varied and diverse technology initiatives.  

About Enova:

Enova is a leading provider of online financial services that leverages its advanced technology and analytics to provide access to credit for non-prime consumers and small businesses. Our roots are in Chicago, but we have served nearly 5 million customers through our six businesses in the U.S. and abroad. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our philosophy is, "Life’s short. Work some place awesome."

Our goal at Enova is to recruit, hire, develop and maintain a diverse workforce. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. 

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What are Enova Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Enova employees are able to leave at 2pm on Fridays between Memorial Day and Labor Day!
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
- B.L.A.C.K @ Enova - HOLA @ Enova - Pride @ Enova - South Asians @ Enova - Women @ Enova - Parents @ Enova
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Enova's team fitness initiatives include Sponsored race teams.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
We provide free breakfast on Monday.
Company-sponsored happy hours
Company-wide happy hours are hosted once per month and team's host happy hours at their discretion..
Onsite office parking
We offer employees discounted on-site garage parking.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Both company-wide and department-specific events.
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Sabbatical program • Recognition programs • Commuting reimbursement • Monthly social events • Discounted gym memberships • Pet insurance

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