Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

The Opportunity: The Senior QA Engineer will be a critical team member responsible for building, deploying, and managing the operational infrastructure of a growing software company. You will join a company that encourages an entrepreneurial spirit and a "can do" attitude. If you have a passion for quality and building high-availability global software, we want you on our team.

A Day in the Life: Provide insight into the practical day-to-day realities of the role.

• Develop and maintain automated and manual tests and test suites.
• Develop, publish, and tracks test plans.
• Identify/resolve software inconsistencies, ambiguities, and defects during implementation.
• Consider dependencies in test case design and execution.
• Support and is accountable for timely releases and adherence to release activities.
• Translate existing manual regression test cases into automated tests.
• Assure automated regression test cases are integrated and pass each build.
• Act as a member of an Agile team that solves complex challenges and builds working software.
• Practice positive interactions - leans on encouragement in place of judgment.
• Collaborate with software engineers, QA engineers and others on the development team.
• Provide product guidance and mentoring to QA Engineers.
• Lead QA Engineers as SME of QA processes and practices.
• Adhere to standard operating procedures to ensure consistency in the way we test software.
• Work with the customer success team, as needed, to triage and support critical issues.
• Contribute to agile planning by establishing tasks and forecasts for work to be performed.
• Perform quarterly reporting/audits of security and compliance adherence.

Role progression

Within 1 month, you will:

• Learn the functional areas of the application and intended uses.
• Manage, test and report on bugs using Azure DevOps.
• Establish relationships with all developers and QA members on the team.
• Act as a member of an Agile team that solves complex challenges and builds working software.
• Work with senior QA members to communicate unacceptable risks to quality.
• Adhere to standard operating procedures to ensure consistency in the way we test software.

Within 3 months, you will:

• Support and is accountable for timely releases and adherence to release activities.
• Contribute to agile planning by establishing tasks and forecasts for work to be performed.
• Work with the customer success team, as needed, to triage and support critical issues (Level 3).
• Write and execute test cases that probe system limits in terms of function and performance.
• Translate existing manual regression test cases into automated tests.
• Assure automated regression test cases are integrated and pass each build.

Within 6 months, you will:

• Consider dependencies in test case design and execution.
• Establish subject matter expertise in multiple feature areas of the application.
• Own feature testing for critical feature areas within the application.
• Collaborate with key stakeholders and report on quality initiatives important for customer and product success.
• Participate in security and compliance reviews to help the product team ensure adherence to standards and guidelines.
• Define new opportunities for quality improvement.

About You:  

• 5+ years of web application quality assurance experience
• 2+ years of developing automated tests and frameworks (preferred)
• 2+ experience in programming automated tests in commonly supported programming languages e.g. C#, Java or Python
• Knowledge of test cases design techniques like boundary, decision tables, and BDD (Behavior Driven Development) / TDD (Test Driven Development)
• Experience with Azure DevOps or TFS (preferred)
• Experience with deployment tools, build/release automation, and CI/CD
• Experience with large data set creation, back-end testing (SQL), being able to validate information as it flows throughout the system
• Exposure to Azure and/or other cloud platforms
• Exposure to performance testing applications (including load, stress, and soak testing)
• Experience in object-oriented programming languages (i.e. C#/.NET)
• Experience with implementing test automation tools and frameworks
• Experience creating and executing automated and manual test cases for Web/SaaS applications
• Exposure to test automation methodologies and best practices
• Exposure to document manage systems or other legal-industry applications is a bonus
• Experience with troubleshooting installs, server performance and monitoring logs
• Passion and drive for automation and sound engineering practice
• Willingness to work occasional night / weekend hours during product release cycles

What Sets us Apart?

• You'll be challenged and encouraged to broaden your skills
• Great health benefits, PTO, holiday policies, & more!
• Opportunity to make a difference in a rapidly growing company
• Support and collaboration across the company
• Casual and flexible work environment