At Sprout Social, we are building software that is made to last. Our software is used by companies like Evernote, Grubhub, Subaru and Edelman, and Edelman, who rely on Sprout to create stronger relationships with their customers through social media. We focus on baking quality into our products from the very beginning. As a result, our customers can depend on us daily to reliably engage with their customers.
Our QA engineers at Sprout are embedded into our cross-functional product teams, working in tandem with web developers, platform developers, and design to add value and mitigate risk throughout the product development cycle. Our QA engineers take ownership over test planning, strategy and execution; and work in parallel with development engineers on test automation development, utilizing tools like Selenium Webdriver and REST Assured to build our test automation suites.
We're looking for a highly collaborative, growth-minded, effective communicator to serve as a go-to expert on quality throughout the software development process. If you're a champion for software quality and testing and can confidently collaborate with product managers and development engineers, we'd love to talk with you!
Qualifications
These are the minimum qualifications that our hiring team is looking for in this role:

• 5+ years software testing experience; including test strategy definition and hands-on manual exploratory testing
• Strong experience with test automation.
• Demonstrated experience collaborating with platform and web engineers, design engineers, and product managers.

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Experience using Cypress and/or Selenium for building UI test automation.
• Experience building and maintaining end-to-end API tests.

Within 1 month, you will:

• Complete Sprout's New Hire training program alongside other new Sprout team members.
• Collaborate regularly with your product manager, developers, and fellow QA engineers to deliver value to our users.
• Become familiar with and contribute to our existing Cypress UI test automation suite.

Within 3 months, you will:

• Gain a high level understanding of the functionality delivered and maintained by your team.
• Write test documentation and act as a domain expert for new product functionality and use cases.
• Focus on writing quality, legible test automation code that provides meaningful test coverage.
• Participate in design meetings with your teammates to walk through new feature ideas.
• Participate in QA and Testing discussions with your fellow QA engineers.
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
• Build connections with members from other teams through active networking and community building.

Within 6 months, you will:

• Gain a high level understanding of the functionality delivered and maintained by your team.
• Write test documentation and act as a domain expert for new product functionality and use cases.
• Focus on writing quality, legible test automation code that provides meaningful test coverage.
• Participate in design meetings with your teammates to walk through new feature ideas.
• Participate in QA and Testing discussions with your fellow QA engineers.
• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
• Build connections with members from other teams through active networking and community building.

Within 12 months, you will:

• Develop deep domain knowledge of your team's functional focus, how our customers consume that functionality, and how that fits into the larger context of the application.
• Drive test strategy across disciplines within your functional team.
• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle.
• Mentor a junior QA engineer, helping them level up their software testing skills and their technical abilities.
• Build connections with members from other teams through active networking and community building.
• Have opportunities to contribute to in-house presentations and workshops that share your expertise with large groups of Sprout engineers.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven't even considered yet.

About Sprout SocialSprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment-your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report .
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement .
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.