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Senior Quality Engineer in Test

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Description

 

Job Title: Sr. Quality Engineer

Location: Chicago, Illinois

ServiceNow is the fastest growing enterprise cloud software company and we recently opened a new office in the West Loop! That’s right, Forbes 2018 #1 Most Innovative Company is in Chicago and hiring talent looking to help us grow a new office.

 What does our platform do?

 At the core, we deliver digital workflows that create great experiences and unlock productivity. Over 75% of Fortune 500 Companies are using the NOW platform. ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. ServiceNow cloud services automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operations and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise.

 We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

 What you will get to do in this role:

As a Sr. Quality Engineer, you will be a key member of the User Experience Engineering team driving the quality of our Mobile Studio and other products and services to the next level. You will focus on testing our Mobile Studio to ensure delivery of error-free functionality and engaging User Experiences to our customers. You will have the opportunity to work with the latest quality testing automation frameworks and tools using Java, Webdriver, Junit, etc… as well as performing manual testing. You will work within our agile software development process and have an important role in growth of our Chicago UX Engineering team. 

 In order to be successful in this role, we need some who:

  • Works with some of the latest and greatest web technologies: React, Redux, and more…or a desire to!
  • Experienced participating in all quality activities within the Quality Engineering team including Test Planning, Design, Execution, Review, Reporting and Monitoring
  • Highly skilled at building quality into the product leveraging performance and test automation tools such as Jmeter
  • Drives continuous improvement initiatives that focus on software quality and delivery of delightful User Experiences
  • Collaborates well with best of breed testers, developers and designers on a mobile platform where you can leverage your customer focused testing and programming skills
  • Participates in design, development, and delivery of all new mobile applications
  • Contributes in all phases of software development including requirements gathering / definition, product design, development, testing, delivery, and support, etc.
  • Wants to help us grow our Chicago office, and join the team leading the charge on the next generation of our platform mobile applications
  • Wants to have fun!!

Minimum qualifications:

  • At least 5 years professional experience in quality assurance or application development
  • BS/MS in Computer Science or equivalent experience
  • Hands on experience w/ a programming language such as Java/C#
  • Hands on experience w/ a scripting language such as JavaScript
  • Understanding of Object Oriented Programming/Design principles
  • Ability to design, develop automated tests on test frameworks such as Webdriver, Protractor or nightwatch.js
  • Experience with database technologies like MySQL and operating systems such as Linux

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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