Senior Salesforce Developer

Senior Salesforce Developer

222 W Adams St, 11th Floor
Chicago, Illinois, 60606
United States

West Monroe isn’t a start-up consulting firm, but we act like one.
From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. We celebrate driven professionals who thrive in a collaborative environment. Our consultants work on the front lines – partnering with clients to deliver game-changing solutions in the most dynamic industries.

Sound interesting? Then West Monroe Partners just might be the place for you.

Think you’re up to the challenge?
West Monroe Partners is hiring a Senior Technical CRM Consultant with prio r consulting experience to join our growing Customer Experience Practice in our Chicago office. You will participate in business process due diligence, gathering requirements, designing solutions, creation and documentation of end user requirements of new and/or existing customer application implementation projects and implementing configurations. You will create, document and test system interface specifications and client business processes. In this role, you will be creating and maintaining system-related documentation, such as business requirements, user guides, process flows, configuration worksheets, project binders, status reports, etc. with all pertinent project information.

What will you be doing?
* Meet with clients to determine technical requirements
* Assist in re-engineering business and system processes around Sales & Marketing, Customer Service, Customer Self-Service, and Partner Channel Management
* Perform configuration and customization of the Salesforce.com platform, including templates specific to Private Equity, Wealth Management, Investment Banking, and Banking/Credit Unions
* Participate in and/or lead efforts to develop and execute testing, training and documentation
* Facilitate effective change management programs within the client organization including creating and administering communication plans to promote end-user adoption
* Act as a user advocate to ensure overall system usability and adoption
* Produce tangible deliverables (requirements specifications, design deliverables, status reports, project plans)

Here's what you need to bring to the table:

We require Salesforce.com professionals that are go-getters with the following experience and skills:
* Experienced candidates must have 3+ years of hands-on experience working on the Salesforce.com platform or will be considered for depth on other CRM software packages (Microsoft CRM, SAP CRM, Saleslogix, Oracle On-Demand, or similar)
* Excellent organizational, verbal, presentation/facilitation and written communication skills
* Ability to work well with people including project stakeholders and project team members
* Proactive desire to continue to broaden and deepen business and consulting skills
* Ability to work both independently and within a team environment backed up by strong communication skills
* Bachelor’s degree is required (MIS preferred)
* Candidates must be eligible to work in the Unites States without limitation

So, if you’re looking for an opportunity to flex your technical muscles in a high-energy, team-oriented environment where you own your career, we’d love to hear from you.

Think you’ve got what it takes? Join our team and make us better.

West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

222 West Adams Street , Chicago, IL 60606

An Insider's view of West Monroe Partners

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Senior Consultant, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Manager, Advanced Analytics

What are West Monroe Partners Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Where you decide to build your career is one of the most important decisions you will make. Our hope is you see the value of building it here at West Monroe Partners. As a firm, we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow and well into the future.

We invest in you. At West Monroe Partners, we don't just give lip service to the philosophy that people matter. We invest in it, through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

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