Senior Salesforce Engineer at Sertifi

| Chicago | Remote
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We are looking for a talented and highly motivated Senior Salesforce Engineer to join our Engineering team.

This role works closely between our Engineering and Customer Success teams to provide support for our Salesforce-integrated product. Our ideal candidate is excited to develop our Salesforce integration and provide the best customer experience. You will be able to customize the product, investigate customer issues, and serve as the Salesforce expert for both clients as well as internal team members.  

You will work cross-functionally with up to five other scrum teams to solve problems and improve our products and services. 

As Sertifi continues to grow and evolve we need you to be flexible in your role and from time to time you may be asked to participate in an on-call out of hours Support rotation.

This position will report to our Director of Engineering.

Due to the circumstances of COVID-19, Sertifi has shifted to working remotely at this time. We will interview, onboard, and operate as a remote team until further notice.   As it is deemed safe to return to the office, we will consider a hybrid approach to WFH and In-Office work.

Challenges You’ll Tackle:

  • Optimize Sertifi App for Salesforce Lightning Experience with a focus on performance, scale and user experience improvements as we convert the platform away from Salesforce Classic
  • Collaborate with cross-functional team members to understand business requirements and translate them into high value software solutions
  • Develop and test new features, improvements and bug fixes using appropriate methodologies (Apex classes/triggers, VisualForce pages, Web Services API, CSS3, HTML5, Ajax, JavaScript)
  • Utilize JIRA for internal case tracking, updating the cases to ensure proper documentation
  • Take ownership of, design, build and scale business critical services
  • Serve as a mentor to other Software and Support Engineers

 

What You’ll Need to Succeed:

  • Bachelor’s degree in Computer Science from a four-year accredited College/University is preferred
  • At least 5 years of total experience (SaaS industry preferred) or 8+ years of experience in lieu of education including:
  • At least 4 years of Salesforce experience required
  • At least 2 years of C# experience required
  • Configuration, customization, programming with APEX, Lightning Web Components (LWC), Triggers, Workflows with actions, Approval Processes, Reports, and Dashboards
  • Working knowledge of software development methodologies like Agile, Scrum, Kanban, or equivalent
  • Advises on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance
  • Fundamental knowledge of object-oriented programming principles, data structures and algorithms
  • Strong web application design and architectural skills
  • Understanding of data layer concerns and working knowledge of SQL
  • Strong background in any or all of the Salesforce programming/scripting languages: (Apex/JAVA, VisualForce, Salesforce Lightning Framework, Javascript, REST API, SOQL/SQL, HTML/XHTML)
  • Experience working with relational database structures and database integration tools (APIs, web services)
  • Excellent written and verbal communication, analytical and problem solving skills, with a close attention to detail and ability to clearly relay information to clients and internal team members
  • Ability to work independently on multiple projects, as well as part of a scrum team 
  • Ability to thrive in a fast paced environment
  • Passionate about technology, innovation, and constant improvement
  • Ability to prioritize, multitask, and manage time appropriately
  • Be organized, timely, responsive, and proactive

Nice To Have:

  • Salesforce Administrator Certification
  • Platform Developer I Certification
  • Platform Developer II Certification

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of the time.

 

What’s in it for you:

We offer great benefits such as:  Competitive salary, generous PTO, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program.

 

Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!

Kyle

Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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