Senior Security Operations Engineer

| Chicago
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We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

Driven by our mission to make it easier to understand, navigate, and pay for healthcare, Collective Health is evolving the way health benefits work. If you are passionate about our mission and you are an experienced hands-on product and application security professional who is excited about developing and leading a broad range of functions at a mission-driven, highly-regulated technology company, this role is for you.

You’ll lead initiatives that address the company’s—and some of our industry’s—most sophisticated and meaningful security and architectural challenges. You will build relationships across all parts of the business and drive multi-functional initiatives to continuously improve our security and privacy posture. You will be responsible for building and implementing controls that can scale and optimize as we move into a context-aware security environment.

The Security Operations Engineer role works within Collective Health’s Information Security team. This team includes Product Security, Cloud and Data Security, and Enterprise IT security; and works closely with our Privacy, Risk and Compliance Team. Our Security Team at Collective Health is at the heart of the company’s success. We spend a lot of time actively working with the broader community instead of opposing them, and we find that it passes off in spades. As part of the security team you’ll be responsible for ensuring the success of a collaborative security pipeline we’ve built out and actively encourage and promote the security culture we have here.

What you’ll do:
  • Build and operate infrastructure and automation to detect and respond to security threats.
  • Develop detection strategies to identify anomalous behaviors and attacks.
  • Develop ad hoc scripts and/or tools to help plug the gaps of automation where possible.
  • Assess and help enable controls on Data, Cloud and Corporate systems and services.
  • Review existing security systems and associated configurations, and provide recommendations on changes and enhancements.
  • Partner with stakeholders from the various teams to improve Collective Health defense posture.
  • Lead incident response and investigations technical activities including communications and coordination among different teams.
  • Document protocols and playbooks pertaining to incident response
Your skills include:
  • 5+ years of experience in Security Operations in a regulated organization (potential requirement) (e.g HIPAA compliance - pharma, biotech, health insurance)
  • Strong background in incident response, hunting, forensics, intrusion detection or threat intelligence.
  • Strong experience in hardening cloud infrastructure (AWS, Google Cloud, etc.).
  • Strong experience with Kubernetes and Docker environments
  • Moderate understanding of information security principles and defense in depth techniques
  • Moderate programming and/or scripting experience in one or all of Python, Java, Go.
  • Moderate hands-on experience with security technologies: Endpoint Detection & Response tools (EDR), DLP, IDS/IPS
  • Ability to analyze network, host, memory, and other forensics artifacts originating from multiple OSs.
  • Experience Perform Memory Forensics & Malware reverse engineering, analysis and extract IOCs (Indicators of Compromise)
  • Hands-on experience with forensics technologies (ex. Macquisition, X-Ways, Volexity, FTK, GRR)
  • Experience with common attack scenarios in various common layers within our infrastructure (cloud-based issues, code quality, insider threat, etc)

Founded in 2013, Collective Health has created an ecosystem of innovative partners across care and benefits delivery, as well as built a powerful and flexible infrastructure to better enable employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and improving health outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines. Collective Health is headquartered in San Mateo, CA with locations in Chicago, IL, and Lehi, UT. For more information, please visit collectivehealth.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected]

Please note that Collective Health requires all employees to verify receipt of a COVID-19 vaccination or to apply for an exemption from the vaccination requirement based on medical need, a sincerely held religious belief, or a local legal exemption. Candidates are not required to furnish such a verification or to seek an exemption from the verification requirement during the application process but would be asked to do so if they accept an offer.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Located right in the heart of River North by the Red, Brown, and Purple CTA lines, with countless nearby restaurants and entertainment options.

An Insider's view of Collective Health

What’s the vibe like in the office?

The vibe here in the Chicago office is one of chill focus. For the most part, you'll hear the tapping of keys and some soft conversation, with the occasional bubbling over of laughter. We like to get our work done here, but we love getting to know one-another. We're always happy to step away for a chat over coffee or a game of foosball.

Marc

Software Engineer

What does your typical day look like?

Daily work as an SRE includes anything that increases the reliability and stability of the Collective Health platform to make sure our customers have the best experience possible. Everything from huge cross-team initiatives like migrating to Kubernetes to really deep dives troubleshooting issues is possible - and I choose projects that interest me!

Katie

Site Reliability Engineer

How does the company support your career growth?

People here really root for each other’s growth professionally and personally, and they show it by working alongside you to help you do more than you thought you could. We make sure there is space to learn as you work and try new things, and when you do well with them, you get concretely recognized for it.

Hannah

Software Engineer

How do you empower your team to be more creative?

We strive to foster a psychologically safe culture in order to feel free to share all our ideas, allowing even crazy whims and hunches to be molded and shaped by in-depth discussion and collaboration until they reach their full potential. No question is a stupid one, and we all have valuable input.

Matt

Software Engineer

What are some social events your company does?

From the vaguely familiar whirlyball to the always-embarrassing karaoke happy hour, we like to keep things fun and not take ourselves too seriously. We’ve even subjected ourselves to a hot sauce eating challenge, just for fun. Our team also has a regular “game night” where we play anything from Settlers of Catan to Mario Kart.

Patrick

Senior Product Manager

What are Collective Health Perks + Benefits

Collective Health Benefits Overview

We pay 100% of employee premiums for medical, dental, and vision plans. We also offer a wellness stipend, flexible time off, help with your commute, life insurance, a retirement plan, and plenty of perks to keep you happy, healthy, and engaged.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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