ActiveCampaign
ActiveCampaign helps growing businesses meaningfully connect with their customers.
Chicago, IL
Remote

Senior Site Reliability Engineer

| Chicago | Remote
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ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!

As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.

The Senior Site Reliability Engineer is a senior engineering role to define and deliver our SaaS platform's reliability and scalability. This person will play a critical role in advocating, designing, and implementing technology solutions to scale our cloud platform to support our rapidly growing customer base. This position plays an integral role in defining and assessing the organization's goal to be the highly evolutionary architecture that helps build scalable and resilient services.

What your day could consist of:

  • Be the go to person for all of reliability engineering for project, incident and technical issues
  • Establish engineering excellence in SRE by driving observability, scalability, high availability, reliability and sustainability of the platform
  • Available for major incidents impacting the platform and customers
  • Driving and contributing to infrastructure as a code project
  • Work on AWS Public cloud with focus on developing and providing self service infrastructure
  • Work closely to support and elevate geographically distributed product, security, and platform engineering teams on technical challenges and process improvements
  • Guide SRE on implementing automation and efficiencies in managing infrastructure patching to achieve compliance, upgrading to eliminate tech debt
  • Measure and guide intervention against toil to ensure engineering time is protected for SRE, DBRE, Security, Product Engineering, DevOps Engineering teams in the company
  • Design, implement and integrate management solutions to effectively manage public cloud implementation (Docker, Kubernetes, Service Mesh) and monolith application deployed in multi-region across globe, ensuring reliability, elasticity, performance and security
  • Support teams coming up to speed on new services they own
  • Establish + mature standards and integration for infrastructure management domains - logging, monitoring, configuration management and orchestration
  • Develop cloud and container management platform standards and capabilities, gain insights of the workflows of Product Development, Engineering and Operations teams, ensure platform relevance and drive adoption
  • Collaborate with technical leadership and staff engineers across the organization to build the platform to cater the evolving needs of product engineering and SaaS delivery
  • AWS and other SaaS tools governance, optimization and rightsizing

What is needed:

  • 7+ years of software , DevOps, site reliability engineering experience
  • 3+ public cloud experience - combination of cloud native and Open Source tools
  • Mandatory experience driving or contributing to infrastructure as a code
  • Mandatory experience on EKS or Native K8 workloads
  • Exposure to moving monolithic applications to K8 a plus
  • Experience with pulumi, cloudformation, terraform or similar IaC
  • Experience coding with python, ruby, php, go, or shell scripting
  • Working with distributed in-memory datastores like Redis and Memcached
  • Experience working globally distributed teams supporting multi-region instances 
  • Experience with OS, hosting PHP/Python/MySQL based SaaS applications
  • High volume, low latency and high throughput services experience
  • Designing and implementing various access control models including authentication and authorization 
  • Experience in AWS IaaS and PaaS services is highly preferred
  • Good communication and collaboration skills
  • Self-motivated and strong sense of ownership of tasks
  • Ability to lead and mentor 1-3 engineers working on focused SRE activities

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for meditation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. 

Our core values: 
Start with trust
Make the customer a hero
Cultivate inclusion & diversity
Iterate everything, always
Create WOW
Pursue growth with gratitude

Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

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Where we are

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Figma Design
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ActiveCampaignCRM
    • ActiveCampaign Email
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What are ActiveCampaign Perks + Benefits

ActiveCampaign Benefits Overview

We believe that benefits can be as important as compensation. We believe that not having to worry about health plans, dental networks or having enough retirement savings are equally important. We focus on benefits that not only enable our team to grow in their career, but ensure they remain happy and healthy outside work.

ActiveCampaign offers best in class health benefits with zero or very favorable employee premium cost share. Our 401k employer match is exceptionally generous with no vesting or wait period to contribute. There is a wide variety of voluntary and pass through benefits as well.

We have enhanced our remote work environment including rolling out new perks such as a quarterly home office stipend, virtual events, parent support and mental wellness resources such as free Calm subscriptions, team virtual wellness events (yoga, stretching, meditation), telehealth that includes free therapy sessions and even access to personalized life coaching through Modern Health.

When we return to the office, our amazing in-office perks such as delivered lunch, unlimited snacks, barista bar, onsite gym, gorgeous roof deck will be waiting.

Culture
Volunteer in local community
ActiveCampaign offers 3 days of volunteer time off for all employee annually, and participates in volunteer events like Best Buddies Friendship Walk and Chicago Parks Foundation Clean Up
Partners with Nonprofits
Nonprofit partners include Future Founders, Greater Chicago Food Depository and Best Buddies
Friends outside of work
Eat lunch together
Intracompany committees
Committees within ActiveCampaign include DEI Committee, WellnessCampaign (Wellness Committee), Activity Committee and ActiveImpact (Charity Committee)
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
- 50% of our managers identify as female - 25% of our senior leaders identify as people of color - 50% of our senior leaders identify as female - 13% of our senior leaders identify as LGBTQ
Unconscious bias training
Unconscious bias training is part of our diversity training covering 16 areas of DEI training. Teams participate in Unfiltered Conversations - a framework for learning about race in the workplace.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
7 ERGs across the org include resources for parents, LBGTQ+, Women of AC, Inner Faith, Black, and Latino team members.
Hiring Practices that Promote Diversity
Our DEI hiring plan is inclusive of long and short term goals to ensure we continually improve our hiring practices, and proactively identify areas of improvement and potential unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
$2,000 per plan year, or $5,000 per plan year for Dependent Care FSA
Disability Insurance
Dental Benefits
All premiums for employees are fully covered by ActiveCampaign
Vision Benefits
All premiums for employees are fully covered by ActiveCampaign
Health Insurance Benefits
All premiums for employees are fully covered by ActiveCampaign. All preventative care is covered at 100%
Life Insurance
100% of annual earnings per employee up to $100,000
Pet Insurance
Pet insurance is available through Nationwide Pet and expenses vary based on animal
Wellness Programs
Our Wellness committee meets regularly to discuss new programs and resources, focusing on mental, physical and financial wellness
Onsite Gym
Team workouts
Through our partnership with Soothe, teams have the opportunity to connect with other teams through guided virtual fitness programs like yoga, stretching, meditation, and more!
Mental Health Benefits
Free Calm subscription, access mental health professionals and free therapy sessions via our expanded telemedicine benefit. Our health benefits also cover 52 weeks of therapy coverage annually.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Generous 401K matching with no wait or vesting requirements, so you can save right away
Company Equity
Certain roles and levels are eligible for stock options
Performance Bonus
Certain teams and leadership roles are eligible for performance bonuses based on metrics and KPI's
Match charitable contributions
Through ActiveImpact, ActiveCampaign's philanthropic arm, AC matches employee donations dollar for dollar to approved charities up to $500 USD annually.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. We also provide 3 weeks of leave for the secondary caretaker.
Flexible Work Schedule
We trust our employees to get their work done and manage their personal/family/social and work time responsibly.
Remote Work Program
Family Medical Leave
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
ActiveCampaign sponsors semi-annual family events.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We don't put caps on paid time off - if you need the time, take the time
Paid Volunteer Time
Our employees receive three days of company-paid volunteer time per year, in addition to company-sponsored giving back events
Sabbatical
Month-long, paid sabbatical for employees who have been with the company 5 years
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We provide monthly CTA and Metra pre-paid transit benefits plus free annual DIvvy Bike memberships
Company Outings
Free Daily Meals
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games and basketball
Stocked Kitchen
When we say stocked, we mean stocked
Some Meals Provided
Lunch stipends are provided every day, delivered onsite via Fooda. Breakfast is available with cereal, yoghurt, toast, fruit.....
Happy Hours
Recreational Clubs
Our employees are sporty. We sponsor AC teams such as bowling, softball, kickball.
Relocation Assistance
Home Office Stipend for Remote Employees
Quarterly reimbursement of up to $250 for home office equipment, phone and utilities
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
ActivePerspectives, our guest speaker program brings perspectives from world champions, business leaders, and other unique voices — to educate ActiveCampaign employees on topics related to our value
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring
Continuing Education stipend
We offer $1500 annually for continuing education programs, conferences and other development programs
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In response to COVID-19, ActiveCampaign has gone above and beyond most companies of its size to support employees. In addition to an overall increase in flexibility for employees balancing family and work, the company launched new benefits, like mental health counseling and isolation support groups, a series of wellness webinars, with titles like: Nutrition and how to eat well, especially while isolated, and partnerships with Soothe and Calm bring guided live sessions for yoga, meditation, reflexology, massage and stretching, etc. To keep the team together, we have hosted virtual cooking classes, variety shows, and more.

In office benefits include daily Catered Lunches through Fooda. Free onsite baristas. Open Vacation Policy. Dual monitor & stand-up desk workstation. FOND Membership. Bonus.ly Peer Recognition Program. Flexible Work/Life Balance. Many easy ways to give back to the community. Onsite gym at very low cost. Roof deck with lake views. Game rooms. Beer and wine on tap. Endless snacks. Amazing parties.

An Insider's view of ActiveCampaign

What are some social events your company does?

Pre COVID-19, we were known for some amazing events-swanky holiday parties, family-friendly picnics, awesome global kick-offs, first class P Club., etc. We needed to rethink this so are being creative in how we engage teams and across teams. We are hosting a Talent Show, cooking classes, trivia, our monthly speaker series-all virtual but still fun!

Trinity Malito

Employee Experience Manager

What's the biggest problem your team is solving?

ActiveCampaign is a company dedicated to making the customer a hero. Our Customer Marketing team is always looking for ways to celebrate our customers and share their stories with the world. We have 150K+ around the globe, so the fun part is getting to know the people behind all those companies and learning about their journeys.

Tim Jahn

Customer Evangelist

How does the company support your career growth?

ActiveCampaign has helped me develop existing strengths and discover new ones, leading to upward advancement into new roles. From my direct manager to C-level leadership, a personal interest is taken in my growth. They recognize not only my current achievements — they recognize my possibility and give me opportunities to realize my potential.

Finch Grace

Product Marketing Manager

ActiveCampaign Careers in Chicago
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ActiveCampaign
Chicago
1 week ago
Manage the execution of the end-to-end strategy. Manage all aspects of the programs including planning, promotion, execution, optimization, and reporting. Ensure programs create up-sell sales opportunities, accelerate the sales cycle and increase market awareness. Partner closely with Sales to ensure optimal pipeline creation and management. Drive and track demand funnel results against pipeline and bookings goals. Leverage a deep understanding of the buyer’s journey and customer lifecycle trends, including personas. Partner with Marketing Operations to ensure closed-loop reporting.

Director of Learning and Development

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Front End Engineer, Campaign Sending

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Strategy and Operations Manager

ActiveCampaign
Chicago
1 week ago
The Sr Analyst, Support Strategy and Operations, is a key contributor to the business leadership team focusing on Support Operations. This cross-functional role will work closely with senior leadership, Finance, Business Intelligence and Operations. In this role you will perform detailed analysis, create forecasting models, improve our processes and tools, develop reports, dashboards and compelling business presentations.

Business Development Representative (Remote)

ActiveCampaign
Chicago
1 week ago
We are looking for a Business Development Representative (BDR) to join our team. At ActiveCampaign, the BDR team executes outbound prospecting and creates opportunities to pass on to the closing sales teams. Our ideal team member will be highly organized, goal-oriented, and extremely self-motivated.

Marketing Specialist - Offers, Incentives, and Promotions

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior UX Researcher

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Engineering Manager - SRE

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Engineering Manager - Database Reliability

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Talent Acquisition Partner, Tech & Product (Remote)

ActiveCampaign
Chicago
1 week ago
This newly-created role is a critical member of the Talent Acquisition team. The Talent Acquisition Specialist will develop ongoing talent pipelines for technical positions and identify strong candidates for open roles across the organization. Success in this role will allow AC to achieve its aggressive goals of growth and expansion.

Strategic Customer Success Manager

ActiveCampaign
Chicago
1 week ago
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 130,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Commercial Account Executive

ActiveCampaign
Chicago
1 week ago
The Commercial Account Executive (CAE) will manage the whole sales process and ongoing client needs through a partnership with a dedicated Customer Success Manager to develop plans, strategy, on-boarding, & QBR’s for our most strategic accounts. The ideal candidate has a track record of consistent performance, has a customer first mentality and thrives in a fast paced, innovative environment.

Senior Accountant

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Engineering Manager, Internal Services

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Director of Acquisition Marketing (Email & Outbound)

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Technical Program Manager - Business Technology Services

ActiveCampaign
Chicago
1 week ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

Full Stack Software Engineer, Integrations

ActiveCampaign
Chicago
1 week ago
What Your Day Could Consist Of Lead technical discovery and design efforts on large upcoming projects and initiativesLeverage Python, Django, Flask, and FastAPI to build beautifully architected microservices and API endpoints Work with cloud native stack, build on AWS, use technologies like Kubernetes and Kafka Have a multiplicative impact on the team by helping other engineers grow their skills and competencies Work as part of a cross-functional team collaborating with teams such as Product, Security, DevOps, SRE, and DataOps to build and improve the ActiveCampaign platform, and drive the team to design and build new features and advanced capabilities

Senior Business Systems Administrator

ActiveCampaign
Chicago
1 week ago
The Sr Business Systems Administrator is responsible for supporting the Product Support team as well as helping assist our various stakeholders within other areas of ActiveCampaign. In this role, you will be responsible for the day-to-day configuration, support, and maintenance of our Zendesk account, as well as other customer support tools to advance the Product Support team in its ability to provide outstanding customer experiences. You will play a critical role in the success of the department by working with other members of the leadership team to analyze and find opportunities to leverage the platform and find opportunities for efficiency and improvements. This role requires a high level of effective communication, organization, problem-solving, flexibility, and time management skills.

Software Engineer, Strategic Integrations

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Full Stack Software Engineer, Integrations

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Talent Acquisition Partner - Sales (Remote)

ActiveCampaign
Chicago
2 weeks ago
We are looking for a Talent Acquisition Specialist to join our People team and help to support ActiveCampaign’s rapid, ongoing growth, specifically on the sales team. The Talent Acquisition team’s mission is to acquire innovative talent by fostering relationships and providing strategic hiring solutions

Platform Product Marketing Manager

ActiveCampaign
Chicago
2 weeks ago
The Platform Product Marketing Manager will create tailored content by drawing from Enablement and Education materials, the latest product releases, customer research, and Sales/Success feedback, then transforming this information into visualizations, how-to’s, and descriptions of the real-life customer experiences ActiveCampaign helps users create. They will also closely with the key stakeholders in the Marketing, Product, Sales and Success teams.

Senior Full Stack Engineer, Campaign Sending

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Front End Engineer, Campaign Sending

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Engineering Manager, CRM

ActiveCampaign
Chicago
2 weeks ago
Our CRM engineering teams are growing in size and number, with a balanced mix of experiences and skill levels. As a Senior Engineering Manager, you’ll be responsible for continuing to grow high functioning teams based on the principles of kindness, communication, inclusion and resilience. Your day-to-day will consist of prioritizing the demands on the team, developing deep relationships with your direct reports through 1:1s, career pathing, and mentoring, removing blockers and championing improvements to make the team more productive and satisfied. As a Senior Engineering Manager, you are the primary conduit for information to and from your team - so communication skills and the ability to set expectations upward, sideways and to your direct reports are key. While you won’t be writing code, you’ll be expected to understand the technical challenges that face the team, have a broad understanding of the stack so that you can advocate for better practices, tech debt resolution, and novel engineering solutions. 

Brand Designer, Digital - (Remote)

ActiveCampaign
Chicago
2 weeks ago
As a Brand Designer, you’ll bring our brand to life using visual design and layout, typography, and digital/interactive design. The ideal candidate thrives in fast-paced environments, can manage competing priorities to execute and deliver high-quality work. This individual is self-motivated, takes challenges head-on, explores multiple solutions to every problem, and owns projects from concept to final product.

Manager, Compliance

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Director of Partner Marketing (Remote)

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Automation Test Engineer

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

SMB Account Executive (Remote)

ActiveCampaign
Chicago
2 weeks ago
At ActiveCampaign our SMB Account Executive team manages a pipeline of active deals from qualification to close. Our ideal team member will be a high performing consultative seller who has a history of achieving sales quotas in a performance driven organization (SaaS preferred)

Senior Front End Engineer, Automations

ActiveCampaign
Chicago
2 weeks ago
We are currently looking for self-motivated front-end engineers who are focused on building high-quality experiences in the browser that are as performant as they are delightful for our customers. Ideally, you have experience writing semantic markup, maintainable styles, working with APIs, and building and testing scalable JS applications with React. Above all, we value iteration, customer focus, and humility. We believe front-end development is closely related to design, helping bring life to the product from a visual and interaction layer, and ultimately helping people solve their problems while bringing delight to their everyday lives. We also believe a well executed development process touches every part of the product, from accessibility to conversion, and everywhere in-between. If you believe the same, we should chat!

Data Engineer

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Talent Sourcer

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

People Intern

ActiveCampaign
Chicago
2 weeks ago
We are growing and we are growing fast. We are looking for an People Intern to provide support across several HR functions including onboarding, employee information systems, and overall inquiry support for our growing employee population. This person will have the opportunity to work across the organization and be part of a fast-scaling company.

Senior Data Engineer

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Manager, Design Systems

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Front End Engineer, Design Systems

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Full Stack Engineer, Content

ActiveCampaign
Chicago
2 weeks ago
We’re looking for a staff software engineer with well-rounded experience architecting and building sustainable, cloud-native solutions that can easily evolve and continue to scale to meet the needs of the business around content creation, management, and delivery. This role will involve interacting with a variety of applications, ranging from PHP monoliths to microservices written in modern object-oriented languages, such as Java, so versatility is also important. 

Business Intelligence Analyst (Remote)

ActiveCampaign
Chicago
2 weeks ago
We are currently seeking a Business Intelligence Analyst to join our Customer Operations team. The Business Intelligence Analyst will be responsible for leveraging data to help answer our organization's most important questions and ensuring everyone has the data they need to perform their jobs well. We are looking for a candidate who shows both a strong understanding of how to manipulate data using SQL and an exceptional ability to design metrics that reveal insights to our different business units

Associate Corporate Counsel

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Business Development Operations Manager

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Manager, Customer Support

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Finance Manager, Tech & Product

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Software Engineer - Platform Engineering

ActiveCampaign
Chicago
2 weeks ago
The Senior Platform Engineer is an engineering role to define and deliver our SaaS platform's future state. This person will play a critical role in advocating, designing, and implementing technology solutions to scale our platform to support our rapidly growing customer base. This position plays an integral role in defining and assessing the organization's goal to be the highly evolutionary architecture that helps build scalable and resilient services.

Senior Full Stack Engineer, CRM

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Senior Front End Engineer, CRM

ActiveCampaign
Chicago
2 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

PR Manager

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Full Stack Engineer, Tracking

ActiveCampaign
Chicago
3 weeks ago
We’re looking for software engineers with experience building high-throughput, data-intensive applications in PHP. Our ideal candidate has built services within a horizontally scalable cloud architecture, but we’ll consider candidates with any experience. We value iteration, customer focus, and humility above all.

Senior Product Manager, AI/ML

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Customer Support Specialist

ActiveCampaign
Chicago
3 weeks ago
We are seeking candidates who truly enjoy working with small and medium-sized customers and help them understand how the ActiveCampaign platform and tools can help them propel their business forward. If you are a problem-solver with a technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues to help them leverage their use of our products for maximum impact, are highly curious and love the intersection of technology and marketing, we'd love to talk to you.

Senior Software Engineer

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

Product Marketing Manager, Ecommerce (Remote)

ActiveCampaign
Chicago
3 weeks ago
Ecommerce companies are already one of ActiveCampaign’s largest segments of customers globally. This role is entirely focused on marketing ActiveCampaign to ecommerce companies, in order to attract, empower and retain our ecommerce customers. In this role, you will be the first Industry Marketing Manager, establishing the Industry Marketing discipline within the Product Marketing team. You will be the ecommerce industry expert in the Marketing organization, bringing ecommerce market insights to the team and driving ecommerce-focused content and marketing programs. 

Sales Development Representative (Remote)

ActiveCampaign
Chicago
3 weeks ago
We are looking for a Sales Development Representative (SDR) to join our team. At ActiveCampaign, the SDR team handles inbound leads from trial accounts and qualifies opportunities to pass on to the closing sales teams. SDRs also have the ability to close small deals on their own. Our ideal team member will be highly organized, goal-oriented, and extremely self-motivated.

Software Engineer, Salesforce

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Software Engineer, Billing

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Solutions Consultant

ActiveCampaign
Chicago
3 weeks ago
Support the Sales, Success and Support teams as a technical resource on calls and in internal meetings Consult on 60-80 customer-facing calls per month. Be an expert in using ActiveCampaign software, available integration options and strategic platform solutions for customer use cases. Manage the Solutions Escalation queue and reply to tickets in a timely mannerImport and manage the flow of RFPs, Security Questionnaires, and other related documents for internal teams. Answer questions from RFPs and Security Questionnaires in addition to assigning relevant questions to additional internal stakeholders as needed. Participate in new hire and ongoing employee training across various topics. Miscellaneous duties and tasks as assigned by the team and other internal stakeholders.

Senior Software Engineer, Integrations

ActiveCampaign
Chicago
3 weeks ago
We’re looking for Senior Software Engineers with experience building high-throughput, data-intensive services. Our ideal candidate has built services within a horizontally scalable cloud architecture, but we’ll consider candidates with any experience. We value iteration, customer focus, and humility above all.

Trust and Safety Analyst

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

Senior Site Reliability Engineer

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use

Collaborative Customer Success Manager

ActiveCampaign
Chicago
3 weeks ago
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use