Senior Site Reliability Engineer at iManage (Chicago, IL)

| Chicago | Hybrid
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Senior Site Reliability Engineer

Position Overview

We are looking for a Senior SRE that is interested in building something from the ground up with our new and exciting cloud platform. In this role you will contribute with a newly formed SRE team. You will participate in architectural and design discussions, along with efforts to avoid and reduce toil, and of course, provide a scalable, reliable platform for the success of our customers and organization.

Key Responsibilities

  • Participate in Agile Sprints and associated ceremonies
  • Drive innovation and platform evolution
  • Scale cloud infrastructure to support our growing ecosystem based on Docker and Mesos
  • Provide reliable, predictable deployment and maintenance of distributed systems
  • Adhere to security best practices
  • Write and design automation, monitoring, diagnostics and debug tooling
  • Participate in production support and on-call rotations
  • Conduct incident management and contribute to associated retrospective/post mortem as needed


  • 3+ years in a SRE role
  • Working knowledge of the SCM tools such as Ansible, Puppet, Chef, or Salt - Salt and/or Ansible preferred
  • Experience with IaC (Infrastructure as Code) concepts and tooling - Terraform preferred
  • Solid understanding of working with git and gitflow
  • Knowledge of Docker engine and ecosystem
  • Can troubleshoot and debug container issues at any level, including container networking
  • Understanding of Docker networking, including different network plugins and frameworks such as Calico
  • Experience with Mesos / Marathon ecosystem - Kubernetes a plus
  • Strong knowledge and understanding of microservices based architectures
  • Good understanding of networking including L2 and L3 concepts
  • Strong background in administrating and maintaining Linux based systems
  • Strong scripting skills including ability to write scripts from scratch using Python and/or Bash
  • Can identify and mitigate reliability risks
  • Excellent communication and troubleshooting skills
  • Experience with Continuous Integration and Continuous Delivery models including Blue/Green and Canary release models is a plus
  • Experience working with HashiCorp Vault, Consul, and Terraform, provisioning experience with Mesos or Kubernetes clusters as well as knowledge of network architecture, VMWare, KVM & OpenStack are all desired skills

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

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Technology we use

  • Engineering
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Our headquarters is in the Chicago Loop, centrally located near the Metra train stations. We also have offices in London, Belfast, Toronto, Bangalore, and the Bay Area!

An Insider's view of iManage

What’s the vibe like in the office?

What most stands out to me is our people. All of our opinions are so valued and appreciated, whether you're new or have been here for 10 years. I'm inspired to be creative, and I start my day with a ton of energy. From day one, our leaders encouraged sharing my ideas and to provide solutions on my own, indicating trust and giving us space to grow.


Principal Data Architect

What does your typical day look like?

To me, working at iManage means working alongside, as well as with, some of the smartest individuals in their fields. There has never been someone not willing to help in every way, regardless of their status (managers, leads, colleague), their schedules, or their respective teams.


Technical Support Engineer

How does the company support your career growth?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.


Cloud Renewals Program Manager

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.



What does career growth look like on your team?

To me, working at iManage means embracing change to become better. It means thriving in a diverse environment, respecting the differences and working together towards a common goal.


Data Scientist

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