Senior Site Reliability Engineer at Shiftgig

| Chicago
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Senior Site Reliability Engineer

We’re transforming the way people work with technology. Staffing firms and organizations can optimize and redeploy their workforce while empowering workers with opportunities that fit their unique schedules and skill sets. This means you can be more focused on elevating the human interactions rather than the administrative tasks it takes to place a worker on assignment.

Your job is to empower our agile development team to release scalable, performant, supportable product capabilities into production at a high velocity. You’ll help develop and maintain the build pipelines, patterns, practices, and support the core infrastructure.

 

 

Day-to- Day Responsibilities 

Teamwork: The SRE is often the first point of contact for questions about troubleshooting, performance, security, and deployments. Being a strong team member and communicator is a daily requirement.  Helping developers become as self-sufficient as possible is a priority.

Security: You’ll be responsible for managing access control policies for all our resources, ensuring, daily, that we stay secure and exceed industry standards.

Deployment: We deploy continuously. You’ll be responsible for ensuring this process is reliable and safe. We are a microservice architecture which means new services roll out regularly.

Development: We use CloudFormation and Terraform to manage our cloud resources. You’ll be responsible for updating and maintaining the underlying infrastructure, as well as contributing to our roadmap and system architecture choices.

Qualifications:

  • 2+ year of administering, deploying, and monitoring a large-scale SaaS-based production environment on a cloud-hosting provider (AWS preferred)

  • Building infrastructure and application deployment pipelines for a microservice architecture (e.g. using CloudFormation, Terraform, Shippable, CodeDeploy/CodePipeline, Chef, etc.)

  • Experience working with QA

  • 3+ years of experience with Linux systems administration

  • Balancing infrastructure, operational, and security concerns while enabling high-velocity self-service product agile teams

  • Experience working as part of an agile iterative development process

Nice-to-have:

  • AWS Solutions Architect certified

  • Experience using SRE techniques to establish patterns for reliability

  • Experience implementing and certifying for advanced security and controls standards, such as SOC 2, SOX, GDPR, or PCI DSS

  • Experience migrating infrastructure and systems to the cloud

 

Tech we use:

  • Development: Lambda (Python 3), DynamoDB, RDS (PostgreSQL), AWS Elasticsearch, SNS, SQS, S3, Kinesis, API Gateway, CloudFormation, Serverless

  • Monitoring and infrastructure: CloudWatch, Route53, AWS Networking (VPCs and NAT Gateways)

  • Deployment: Shippable, Terraform

  • Data Engineering: Athena, Snowflake, Quicksight, AWS Glue

  • Legacy System: Fargate, Docker, Gunicorn, Nginx, CloudAMQP (with Celery), MongoDB Atlas, ElasticCache, RDS (PostgreSQL)

 

  • Medical/Rx
  • HRA – Health Reimbursement Account
  • HSA – set up a Health Savings Account
  • 90% Dental Coverage
  • 100% Vision Care Coverage 
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Parking and Transportation Spending Account
  • 401(K) Retirement Plan

 

Shiftgig is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • KotlinLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWSFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • Usertesting.comDesign
    • Proto.ioDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Fulton Market.
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How do you collaborate with other teams in the company?

Collaborating with other teams in the company is a great opportunity. When I need more clarity on a product feature I am developing, my first instinct is to get up and talk to those who will be impacted. By having a simple conversation with a teammate, you can learn so much and make the initial feature idea more valuable.

Peter

Software Engineer

What unique initiatives do you have that encourage innovation?

Each quarter, product and engineering steps away from our traditional sprint cycle and participates in a special innovation sprint. We embrace exploring new ideas that could impact the future of Shiftgig. We hold a pitch session, form teams, and a week later, demo our results. Oftentimes, our prototypes and learnings inform our roadmap.

Rick

Chief Executive Officer

What does your typical day look like?

Each day the product team does a daily check-in to catch up on yesterday’s accomplishments, today’s plans, and any blockers in the way of our goals. Our product development process is centered on close communication with internal and external stakeholders which enables us to discover problems and validate and build solutions effectively every day.

Irem

Vice President, Product

What are Shiftgig Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Shiftgig employees receive unlimited paid time off.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Employees get free lunch on Friday.
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
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