Senior Site Reliability Engineer

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Rocket Travel, Inc., a subsidiary of Booking Holdings, is looking for a Senior Site Reliability Engineer to join our team in our West Loop, Chicago office. You will be a member of the team building and continuously improving tools for consumption by the broader Engineering, Product, and Design teams.


At Rocket, we encourage experimentation, so we're not a one-language shop. We hire people who know how to pick the right tool for the job and learn along the way. We value communication and collaboration, and are looking for people who reflect the Rocket Travel Engineering values of humility, urgency, accountability and kindness.


You will be helping our team pursue challenges including:

  • Expanding and maintaining shared tooling for CI/CD pipelines, application monitoring, and analytics
  • Triaging structural security issues and designing automation to enforce compliance
  • Implementing cross-product pipeline code to solve common CI/CD issues
  • Automating infrastructure components of our Whitelabel launch process
  • Evaluating container orchestration products for future deployments


The stack you’ll help manage:

  • Architecture that is 100% AWS-hosted, primarily in EC2 and RDS at the moment
  • Infrastructure implemented in Terraform and Ansible where appropriate
  • GitHub for code management and Jenkins for CI/CD
  • Support for our developers who write in many languages (e.g., Java, Groovy, JavaScript) and use multiple frameworks (e.g., Spring Boot, Grails, React) 
  • Third party services and products for needs outside core competencies: DataDog, Cloudflare, and a variety of AWS-hosted services 


An ideal candidate will have:

  • At least 2 years production experience managing public cloud infrastructure
  • Deep knowledge of Linux systems administration and troubleshooting
  • Demonstrated ability to clearly communicate technical concepts to non-engineers
  • Familiarity with security best practices within application and AWS contexts
  • Pragmatic approaches to evaluating technology that balances quality and effort
  • Expertise in administering and tuning application stacks
  • Experience building CI/CD pipelines (i.e., proficiency with Jenkins is a plus)
  • Customer-oriented mindset to serving development teams
  • Interest in tackling large technical projects & problems, learning deeply about new technologies, and sharing skills & knowledge with other engineers


Benefits include:

  • Collaboration with experienced Engineering, Product, and Design teammates
  • Directly working with intrinsically motivated folks with a track record for delivering great products
  • Competitive compensation including bonus, health/dental insurance, and 401k matching
  • Monthly cell phone stipend
  • Vacation strongly encouraged with a flexible PTO policy
  • Flexibility to work from home for those days when life needs you elsewhere
  • Continued education at lunch-and-learns and talks for professional development
  • Free snacks, drinks, coffee, and tea at our West Loop, Chicago office


Candidates should be authorized to accept employment in the US from any employer.


We are an equal opportunity employer and value diversity at Rocket Travel, Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • Apache GroovyLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • TerraformLanguages
    • ReactLibraries
    • Spring BootFrameworks
    • GrailsFrameworks
    • JenkinsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Snowplow AnalyticsAnalytics
    • FigmaDesign
    • SketchDesign
    • JIRAManagement
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Greenhouse Collaboration
    • Workday Collaboration

Location

A former industrial zone, now a hip dining and nightlife hotspot. Rocket Travel is located right at the heart of Fulton Market easy access by the L.

An Insider's view of Rocket Travel

What are some social events your company does?

Every year, Rocket Travel puts on an annual company retreat. Last year, we went to Scottsdale, AZ where we got to spend time with our co-workers from all across the Globe! One of my favorite memories was participating in a team building event where we got to build dog houses and donate them to military families in need.

Emma

Senior Recruiter

What does your typical day look like?

In the morning, I set time aside to drink coffee & plan my day. Our team does a daily sync to discuss goals & where we need support. The majority of my time is spent creating and updating email journeys for our partners as well as for Rocket. I enjoy brainstorming creative ideas for future campaigns & ways to engage with our audiences!

Ebony

Email Marketing Associate

How does the company support your career growth?

Something that has marked my career path has been the ability to learn from such talented & empathetic women at different levels - my managers, team, and colleagues. They are all so passionate about what they do that it is contagious! Most recently, Rocket has supported the most significant change I've ever imagined; relocating across the globe.

Andrea

Director of Strategic Partnerships (APAC/MEA)

How do you make yourself accessible to the rest of the team?

Everything from virtual hangouts to wellness check-ins have worked well, but don't necessarily replace the innovation and collaboration from "random office chats." Making it a habit to hop on a videocall or chat conversation with someone you haven't spoken to in a while can help alleviate some of that pain.

Simon

Chief Product Officer

How does your team reward individual success?

Rocket regularly refines our people processes to ensure team members have opportunities to be recognized for their contributions & build a fulfilling career here. We provide transparency around career paths and compensation. We also facilitate a performance management process, which incorporates 360 feedback, to promote professional growth!

Amy

VP of People Operations

What are Rocket Travel Perks + Benefits

Culture
Partners with nonprofits
Rocket Travel offers a charity match credit after 1 year of service to donate to your favorite non-profit of choice
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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