Senior Software Engineer, Freight Forwarding Operations

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Build the programs to help Flexport growThe opportunity:

Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.  We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.  We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade.  At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries.  You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry.  You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.

Freight Forwarding Operations engineering

The Freight Forwarding Operations engineering group is responsible for creating products and workflows that enable us to effectively plan and execute shipments across the various modes: Ocean, Air, Trucking, Rail. We work closely with our product and data team to solve complex optimization problems around container utilization and route planning to make sure we are able to fulfill the promised transit times while utilizing our supply efficiently. The team is also building products to simplify the operations of Flexport and partner teams as they move cargo across the world.  We are looking for makers who love learning, are passionate about collaborating, and desire to build solutions with a global impact.

You will:

  • Craft the architectural strategy, and own the technical landscape, for a major domain in the world of logistics that powers global trade.
  • Design systems that represent the real-world intricacies of logistics entities, such as cargo, routing, customs, and pricing.
  • Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.
  • Build and launch products rapidly and incrementally. We ship to production dozens of times per day.
  • Geek out about shipping and logistics. (We do this often.)
  • You play a significant role in the career development of others, actively mentoring and educating the larger software engineering community on trends, technologies, and best practices.

What you’ll build:

  • Determine, in real-time, the cost to move freight between any two points in the world.
  • Automate archaic filing processes and save the operations team thousands of phone calls per week.
  • Deliver supply chain insights to logistics teams via a world-class analytics experience.
  • Predict capacity on container ships and match cargo to space on those ships.
  • Bring trade to everyone in the world.

You should have:

Basic Qualifications

  • Bachelor's degree in Computer Science or related technical field, or equivalent experience
  • 5+ years of experience writing software, and a strong engineering background.
  • Experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment
  • Knowledge of at least one modern programming language such as Ruby, C, C++, Java, or Kotlin
  • 3+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns (OOA/OOD)

Preferred Qualifications

  • A love of simple, well-tested code that is easy to extend and hard to break.
  • The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.
  • Understanding of performance tradeoffs, load balancing and operational issues
  • Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets
  • Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations
  • Non-optional: an aptitude for learning quickly.

Engineering Culture and Values:

  • Check out our Key Values profile

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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