Senior Software Engineer

Who You Are:
Interested in solving challenging problems from end to end? 

As a Senior Software Engineer, you will perform programming tasks in multiple languages and environments and participate in the entire software development lifecycle. You will distribute knowledge and provide mentorship for junior software developers. You will collaborate with other highly technical engineering staff to accomplish project tasks.

What You’ll Do:

• Write high quality, well tested code
• Analyze technical problems and design technical requirements
• Communicate efficiently with all members of the project team
• Mentor and work towards leveling up others on the team
• Provide feedback and code critiques in multiple languages and verify quality of code and delivery
• Apply continuous learning and knowledge sharing
• Build prototypes and assess feasibility (proof of concepts)

 Qualifications:
We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

• 5+ years of experience in a software development role
• A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field
• Knowledge of full-stack development
• Proficiency with Ruby, Ruby on Rails, and JavaScript
• Experience with 1+ object-oriented languages such as Java or C#
• Experience with continuous integration, continuous deployment (CI/CD)
• Familiarity with Kubernetes, Docker, and Jenkins
• Mentorship experience

Who We Are

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S; 1 in 10 times when someone calls a customer support hotline Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment.

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs including:

• Multiple medical, dental, and vision plan options
• Company-paid life insurance, short and long-term disability
• 401(k) retirement savings plan with company match every pay period (50% on first 6% of employee contribution)
• 30 days PTO
• Annual Bonus Program
• Paid maternity and paternity leave
• Relocation allowance
• Employee referral bonus
• Gym membership
• Access to LinkedIn Learning

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation and development efforts. 

COVID-19

Vail’s offices are located in Deerfield and Chicago, IL. We continue to interview and onboard employees remotely during this unprecedented time and are not requiring employees to come into our offices. Once the pandemic ends, we will observe a hybrid work arrangement allowing employees continued flexibility to come into the office based on personal, team, and business needs.