Basis Technologies
Chicago, IL

Senior Systems Engineer (Remote Optional) at Basis Technologies (Chicago, IL)

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Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, with beautiful offices also in Toronto, Dallas, Denver, and New York to name a few. Our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

Technology is at the core of what we do. Basis Technologies innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 300 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.
Thanks for checking out Basis Technologies and specifically the Senior Systems Engineer role. My name is Jeff and I’m the hiring manager for the position. Basis Technologies has always been about making people’s lives better – from our employees to our clients. This is exactly what the production operations team tries to do for our software engineers! We work hard to keep our developers productive through tooling, automation and safe visibility into the production environment. We’re in the process of a DevOps transformation. Basis Technologies is further along than some companies but not as far along as we’d like to be. I’d really like your help in getting us further down the DevOps path.


The Production operations team is responsible for all product-related infrastructure. We think it’s important that a single team manages the entire lifecycle of infrastructure from development to production. This helps us create reproducible environments with very little variance as code moves through the various environments on its way to production. As a member of the team you’ll be responsible for helping us maintain and improve that infrastructure. One of the ways we improve is by automating as much as possible. As a manager, I track the amount of TOIL work the team is doing and try to keep it below 20% of all ticket volume. (And we try to reduce that percentage limit every quarter as well) This keeps us away from busy work and instead focusing on interesting problems. You’ll probably spend more time in a code editor than a Bash shell.
You’ll also work with developers on a variety of tasks from troubleshooting production issues, to aiding in design decisions for new features and services. We tend to also lead the discussions around monitoring. You’ll work with development teams to help coach them on the kind of metrics we need, building actionable alerts and visualizing these metrics in a dashboard. These conversations usually go pretty smoothly, but sometimes there might be a disagreement. Being comfortable providing input and supplying supporting arguments is a necessary skill to be successful in this position. We like strong opinions, loosely held. Other ways you will contribute to the team are by:

  • Enabling CI and CD through development of appropriate tools and infrastructure
  • Participating in technical discussions, provides insights based upon past experience and implements the best solutions
  • Working across application stack to move software to production, as needed
  • Developing monitoring solutions, which alert the team of potential issues
  • Developing self-service solutions to help increase productivity and reduce unnecessary roadblocks
  • Helping resolve technical issues in production and other environments, which are critical to business needs
  • Developing suites of applications to assist with removing TOIL work. Examples include automated image patching pipelines, automated script execution tying in with JIRA approvals and Bitbucket PR approvals, automated security remediation tools using Lambda functions, etc


  • We put a big emphasis on empathy at Basis Tehcnologies. You must be able to place yourself in someone else’s shoes and see things from their perspective. We don’t blame people; we blame systems. We don’t say “why did John do X?” we say, “If John shouldn’t have done X, why did the system let him do it?” You won’t be successful if you can’t learn to think in those terms. It’s a muscle that requires constant exercising
  • Coding is a must. You don’t have to be the most prolific programmer ever, but you need to be comfortable solving programming problems on your own as well as having an interest in improving your craft. We use Python for infrastructure related code, but experience with any object-oriented language is fine. If you have the concepts down, we don’t mind you learning the syntactical sugar
  • Speaking of which, you must have the capacity for self-learning. There’s constantly new technology we’re evaluating and implementing, and paid classroom training isn’t always an option for us. You must feel comfortable experimenting, reading and learning on your own. We make time during the workday for this type of learning, so don’t worry about being up all night on your days off. When there’s a new technology to learn, a ticket goes in the work queue and we treat it like any other piece of work
  • Experience with a public or private cloud is strongly preferred. Our work has us always thinking about ephemerality, how to avoid state and how to scale, recover automatically. We use private/public cloud experience as a proxy for understanding this type of behavior
  • Those are the strong requirements. Where we’re weak as a team is in the areas of networking and database administration. While we’re not novices, anyone with experience in Postgres or advanced networking would be a really big boon to the team!


  • Self-driven and takes ownership very seriously
  • A mindset for automation
  • 4+ years of experience with an object-oriented language is a must
  • 4+ years of experience in a public or private cloud preferred
  • Familiarity with Terraform is a plus
  • Experience with Service Discovery is a plus
  • Knowledge of development tool creation and application architecture design
  • 2+ years of experience with continuous integration tools like Jenkins, Bamboo
  • 4+ years of experience with a configuration Management / Orchestration tool – Salt preferred, but not required
  • 4+ years of experience supporting production web applications is a must, production support of SaaS is a big plus
  • A desire to move into management later in your career is also a big plus, but not required


Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.


We take care of our people and believe that our success depends on the growth and well-being of each one of our team members.

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age. Our employee-led communities enrich our culture of uniqueness, inclusivity, and empowerment. 

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Where we are

The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • ZookeeperFrameworks
    • HAProxyFrameworks
    • TomcatFrameworks
    • JettyFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AerospikeDatabases
    • KafkaDatabases
    • ImpalaDatabases
    • ElasticsearchDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • Oracle EloquaLead Gen

What are Basis Technologies Perks + Benefits

Basis Technologies Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s about making sure our employees feel happy, healthy, and fulfilled when they come to work.

Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Basis Technologies

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my team's work will still be done on time. Basis is giving me the opportunity to live the best life I can.


Senior Director, Financial Planning

What projects are you most excited about?

I'm excited about evolving our data integrations because it is through integrations that we can automate workflows for all major channels and enable machine learning to solve complex problems at scale! I love discovering what we can accomplish through the power of data, automation, and artificial intelligence. This is the present and the future.


Director, Product Management

How has your career grown since starting at the company?

I began my career at Basis Technologies in 2017 as an intern on the Research & Insights team. Since then, I have grown to become the Director of Research. I credit much of my success to the opportunities my manager has presented to me. She is an amazing mentor who challenges me and constantly encourages growth, which makes me thrive at Basis.


Director, Research & Insights

How do you empower your team to be more creative?

One of the reasons the team is enabled to be more creative is that I don’t assume I know all the answers. I love an environment where team members come to a discussion to bounce ideas around and the magic as a path forward is co-created.


EVP, Operations

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