Site Reliability Engineer I at Jellyvision

| Chicago
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Jellyvision is hiring a Site Reliability Engineer I 

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”).  But this position is also eligible for work by a remote employee out of CA, FL, GA, IL, KY, MA, MI, MN, NY, NC, OH, OR, PA, TX, UT, WA, or WI.

What we do

We’re the proud parents of ALEX®, an interactive employee communications platform that makes choosing (and using) employee benefits easier and more enjoyable. Our credo is a simple one: be helpful. And we think the best way to achieve that is with a staff that reflects the vast range of ideas, perspectives, and experiences of the millions of people who use our products.

Who we are 

Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin...we just want amazing people who are willing to grow along with us.

How you’ll help 

The SRE organization at Jellyvision provides services, frameworks, tooling, and pipelines to  enable the Engineering organization to develop and deploy production applications quickly and  safely. We achieve this by actively promoting and contributing to our evolving application  architecture, teaching and implementing engineering best practices, and creating self-service  tools for our developers to keep unnecessary obstacles out of their way on the way to  production. 

As a Site Reliability Engineer I, you will work with both our SRE team and directly with a product  delivery team to ensure all deliverables are on time, secure, redundant, and up to team  standards. If you are looking for an opportunity to gain new experience, work with great people,  play with some great technology, and become an even better engineer, then this job’s for you. 

What you’ll do 

  • Support and ensure reliability of supported tools up to operational standards
  •  Develop and revise core pipeline modules 
  • Handle access requests and incidents with supported tools and platforms
  •  Assist SRE and Software Engineers with tools and solicit feedback 
  • Communicate persistently as changes happen to all applications to make sure all  teams know what is going on and can support their tools 
  • Handle long-term tool replacements and major architecture revisions 
  • This role may have access to regulated data and will require secure development  lifecycle (SDLC) training.

Experience & skills you’ll need 

  • Cloud computing platforms, especially AWS. We’re not exclusive, but we use a lot of  the tools in the AWS toolbox, making the most use of EC2, ECS, Fargate, ElastiCache,  DynamoDB, S3, and RDS. Our technology roadmap includes becoming more cloud agnostic, so if you know GCP or Azure that may come in handy, too! 
  • Applications that scale. We make as much use of containers and horizontal scaling as  we can, which means having to manage a dynamically changing system. Familiarity with  monitoring, log aggregation tools, dashboards, and lots and lots of metrics is very useful  – as is the ability to identify root causes and fix problems across distributed systems. 
  • Several different programming languages. We are a polyglot company, and you will  be working with Ruby, Python, Java, and Javascript (and we may even have some PHP  in a dusty corner, but don’t tell anyone). You both need to be talented with at least some  of these to keep up and eager to learn new ones as they come along. 
  • Common DevOps tools. If Hashicorp makes it, we probably use it. In general, we try to  do everything as code, and make use of things that support that mindset. Experience  with infrastructure as code tools such as Terraform is important. 

Skills

  • Communicates Effectively 
  • Instills Trust 
  • Interpersonal Savvy 
  • Collaborates 
  • Action-Oriented 
  • Self-development 
  • Manages Complexity 

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our yard is the Chicago River and our porch is the Chicago Skyline - we know, it's awesome.

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

When the company culture from top-down is set to take accountability and pride in your work, when leadership trusts and empowers employees to do the right thing and gives them flexibility as Jellyvision does, it motivates employees to give their very best to the organization. Work-Life Balance is not just a buzzword at Jellyvision.

Rajal

Senior Product Manager, Benefits Engagement

How do you collaborate with other teams in the company?

If I’m coordinating, I absolutely love ending a meeting by summarizing action items any teams are accountable for before everyone leaves. Especially with so much information to keep track of, it helps me to pinpoint the important bits. Making sure there is clarity all around is the best and most efficient way that I can collaborate with teams.

Ashleigh

Talent Coordinator/Sourcer

What makes someone successful on your team?

Our team scales across Jellyvision, with a mix of curiosity, humility, and helpfulness. We willingly lean in to support the products that help people protect their health and well-being. And while a wicked sense of humor is in no way a requirement, we’ve lucked out with truly interesting, funny folks.

Chrissy

SVP Product Marketing

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

SVP of Customer Operations

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. Going forward, Jellyvision will be focused on a “flexible first” approach where office space is available for those who wish to use it. What does that mean? Work from home if you’d like or work from the office. We want you to work in a space that makes sense for you to be the most productive.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Volunteer Committee, Employee Resource Groups
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
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