Site Reliability Engineer at Fetch Rewards

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Who We Are

  • We reward shoppers for digitizing their shopping experience. 
  • Our mission is to delight the world’s shoppers with a free smartphone app that is easy, smart and fun.

Why Join the Fetch Family?

  • We make it better for users even when that's difficult for us
  • We empower people with information and trust
  • We challenge ideas, not people
  • We think bigger and keep building
  • We find ways to bring the fun to Fetch!

We're committed to building an empowered and inclusive community of innovative and passionate people. As a growing organization, we need team players who can go above and beyond their individual responsibilities to help our company build towards its vision. If you are a creative, hard-working, and fun-seeking person interested in working with a close-knit group of highly talented people, this is the right place for you.

Fetch Rewards is an equal employment opportunity employer.

The Role!

Fetch’s next step in evolving the shopping experience will require a Site Reliability Engineer.

The Site Reliability Engineering (SRE) team combines software and systems engineering to build and run distributed, fault-tolerant systems at scale. SRE’s ensure that Fetch’s services - both our externally visible and internally critical systems - have reliability and uptime appropriate to our users’ needs. In addition, we keep an ever watchful eye on system capacity and performance. We’re proud to be our engineers’ engineers, and much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating work through automation.

Fetch’s culture of diversity, intellectual curiosity, problem solving, and openness is key to our success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. 

Minimum Qualifications

  • Experience programming in one or more of the following: Java, Python, Go, C/C++, etc.
  • Experience with Unix/Linux operating systems internals, networking, or cloud platforms (i.e., AWS, Azure, GCP).
  • Experience with analyzing and troubleshooting systems.
  • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.

Preferred Qualifications

  • Experience designing, analyzing, and troubleshooting distributed systems.
  • Experience designing and developing software oriented towards systems or infrastructure automation.
  • Ability to debug/optimize code and automate routine tasks.
  • Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive.

Responsibilities

  • Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation, and refinement.
  • Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and readiness reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Practice sustainable incident response and blameless postmortems by participating in the on-call rotation.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our building amenities include a fitness center, private theater, bike shelter, conference centers and more!

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision that provides coverage from day 1.
Anthem, BCBS.
Paid PTO plus additional personal days.
Matching 401K plan.
Pet Insurance.
Pet friendly office.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Parking
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Promote from within
Mentorship program
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