Site Reliability Engineer

| Chicago

PowerReviews works with more than 1,000 global brands and retailers to increase conversion and improve products and the customer experience with ratings and reviews and Q&A software. Ratings and reviews solutions from PowerReviews are essential for consumers as they search and shop online and in-store, and they are proven to increase online site-wide sales up to 17%.

As a Site Reliability Engineer, you will join a super-talented team of ops-focused engineers that delivers world class cloud-based infrastructure to support our global customer base. Your team will own the cloud infrastructure and design/build automated frameworks for code delivery to test and production environments. This includes planning for growth, analyzing and fixing problems in real time, and designing and implementing secure networks.

Key Accountabilities

  • Design and build the architecture to run PowerReviews applications
  • Work closely with dev teams to build highly available, cost effective systems
  • Own all cloud infrastructure:
    • Design and launch CloudFormation stacks in AWS, relying on Puppet, Ruby, and Linux
    • Create and harden custom Linux AMI’s
    • Manage various AWS services that we use including; DynamoDB, Redshift, SQS, VPC, EC2, S3, CloudFormation, ECR/ECS
    • Support and transition Rackspace platforms to AWS
  • Design the build, test and release frameworks for various technologies
  • Create new tools and scripts designed for auto-remediation of incidents
  • Write well documented and tested code intended for automated execution
  • Design platforms for extremely high uptime metrics
  • Implement log storage, monitoring, alerting and metrics gathering
  • Own the security posture of the platforms
  • Fully understand the application interactions
  • Participate in an on-call rotation 

Requirements and Preferred Skills

  • 4+ years of experience in site reliability, systems engineering, devops, or systems architecture on a high volume platform
  • Expert level Linux engineering skills
  • Experience with a majority of the following tools: Puppet, Chef, Ansible, Ruby, Python, Tomcat, Java, PostgreSQL, BASH scripting, service oriented architecture, public/private APIs, SSO, Git, Docker
  • Advanced, expert level knowledge of the Amazon Web Services platform. You should have built complex AWS implementations before.
  • Past experience writing automation tools
  • A strong understanding of what lies below application level abstractions
  • Mastery of documentation and diagramming
  • Thorough comprehension of networking, firewalls, load balancers, IPV4, security standards
  • Ability to hand-off platforms to Systems Engineers to run
  • Strong communicator: able to effectively work with remote engineers
  • A pragmatic approach to architecture and problem solving
  • Lifelong learner, not afraid to take on new technologies

Our Tech Stack

At PowerReviews we use lots of open source software and use Amazon Web Services (almost) exclusively. Our current stack consists of Linux, Java, Tomcat, Nginx, PostgreSQL, MySQL, ElasticSearch, React.js, Docker, and some Ruby on Rails. In AWS we make use of EC2, DynamoDB, RDS, Redshift, Elastic Beanstalk, S3, Elasticache, (both Redis and Memcached), Elastic Map Reduce, and Cloudfront. Other stuff we use includes Sumologic, Datadog, Selenium, and Packer.

Core Values

Transparency: Transparency in communication drives trust.
Accountability: We hold each other accountable to execute and improve.
Learning: Continuously learn new skills to find your super power.
Collaborating: Collaborate with colleagues, customers, and partners to win.
Celebrating: Celebrate the wins and share our success. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

1 N. Dearborn, Suite 800, Chicago, IL 60602

An Insider's view of PowerReviews

What does your typical day look like?

My passion is building experiences that inspire transparency and confidence in a purchase journey by elevating relevant and authentic content. Everyday I collaborate with internal and external stakeholders, to gather feedback and insight to make products and features that help shoppers make the right decision.

Rachel

Sr. Manager, Product

How does the company support your career growth?

PowerReviews breeds a culture of goal setting/personal growth that ultimately allows you to steer the direction of your career.

Alex

Manager, Sales Development

How do you collaborate with other teams in the company?

As a member of the marketing team, I get to collaborate across virtually every facet of the company. Including (but definitely not limited to) Sales, Product, Tech, Implementation -- and even HR!

Yoni

Sr. Manager, Product Marketing

What are PowerReviews Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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