Site Reliability Engineer at Sertifi

| Chicago
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Sertifi is the leader in Frictionless Business, with innovative solutions for modernizing the last mile of the sales process. Sertifi offers the fastest and most secure way to close business, from eSignatures to online payment capture. Thousands of companies around the world trust Sertifi to close more deals faster, recognize revenue quickly, enhance security and compliance, and go completely paperless. 

We are currently seeking a talented Site Reliability Engineer with a system engineering and development background to join us as we grow our Infrastructure team. This is a high visibility and high impact position with responsibility to all our critical business operations. You’ll implement automation to standardize pipelines, configure auto-scaling, deploy to new to regions, and monitor our SaaS application at scale. This position reports to our Infrastructure Manager in our downtown Chicago office. 

Challenges You’ll Tackle

  • Plan, analyze, design, and deploy enterprise-scale Azure infrastructure solutions 
  • Design, build, manage and operate the continuous delivery framework and tools, and act as a subject matter expert on CI/CD for our development team 
  • Automate infrastructure builds and architect solutions to achieve HA/DR across multiple regions 
  • Develop comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services such as Graphite, ELK, Datadog, and New Relic
  • Automate repetitive tasks by building software and leveraging existing tools to get eliminate manual work so resources are available as needed 
  • Troubleshoot environments as problems arise, validate fixes, and perform follow-ups to ensure problems have been adequately resolved 
  • Evaluate performance trends and expected changes in demand and capacity; and establish the appropriate scalability plans 

What You'll Need to Succeed

  • 3+ years in a DevOps or Platform Engineering role, preferably within a SaaS-based organization 
  • Bachelor’s degree in Computer Engineering / Science, related discipline, or equivalent experience in the industry
  • Strong knowledge of build, release, and configuration management practices 
  • Experience with automation tools and configuration-as-code (Azure DSC, Ansible, Puppet, Chef, Terraform, Salt Stack, etc.) 
  • Proficiency with scripting or programming languages such as Python, PowerShell, C#, or Ruby
  • Experience working with Azure services such as Scale sets, managed instance SQL, Vnets w/ NSG’s, IAM & RBAC, and load balancers / application gateways 
  • Self-sufficient nature with the ability to prioritize your work
  • Strong communication skills, integrity and excellent organization skills 
  • Knowledge of container technology and orchestration tools is preferred however not required 

What’s in it for you

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches, company outings, and a convenient River North location close to public transit.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM


350 North LaSalle, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!


Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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