Software Developer (Remote)

| Chicago
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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

The Chatbot lead is accountable for leading the enterprise chatbot platform and plays a crucial role in driving the strategies and laying down the road map to optimize the space while meeting the business needs. This lead role requires collaboration with business to understand their needs and scale up the platform accordingly. No leader stands alone, and this role also involves close collaboration with peers to deliver on breakthrough ideas to develop the best in class solution which can be scalable, agile and resilient.  

Scope of Responsibilities/Expectations:

  • Analyze, understand business requirements by collaborating with the functional stakeholders and document the technical requirements for the chatbots platform

  • Develop technical solutions that would cater to the business needs 

  • Design a scalable architecture and platform agnostic solutions which can be easily be integrated with our enterprise applications

  • Create strategies and roadmaps to define the future by adopting to industry standards

  • Think out of the box and enable innovative solutions that can automate business processes through chatbot platform

  • Define guidelines and frameworks to standardize the deployment strategy which also ensures a consistent user experience across different bot channels

  • Foster the Agile DevOps culture through the latest toolset to improve the quality of the deliverables by automating the end to end testing

  • Manage day-to-day efforts towards project accomplishments

Desired Knowledge/Skills

  • Strong expertise in designing applications on a large scale and with low latency

  • Professional experience in building production ready code in Python by consuming RESTful APIs and deliver serverless solutions

  • Hands on with AWS cloud services is a must - Lambda, SNS, RDS, etc

  • Good understanding of chatbot frameworks and NLP concepts

  • Must be familiar with agile methodologies and the usage of the tools JIRA, Bitbucket.

  • Good understanding of API gateways and integration with REST APIs.

  • Proficient in any of the database query languages like Oracle PL/SQL, MySQL

  • Familiarity with front end technologies like Node.js, react, javascript, HTML and CSS

Preferred skills

  • Familiarity with AI Natural Language Processing(NLP) services like IBM Watson assistant, Watson discovery, etc

Behavioral Characteristics:

  • Passionate about customer satisfaction and the business value realization

  • Ability to work within project timelines

  • Deliver outcomes with a little supervision, must be a self-starter and self-motivator

  • Proactive approach and enthusiasm for problem identification and solving

  • Ability to think strategically and suggest creative solutions

  • Ability to synthesize complex requirements into simple business practices

  • Flexible and able to adapt to changing priorities

  • Must be a good communicator and collaborator with stakeholders

  • Must be able to coordinate with other teams.

  • Must be able to think innovative solutions

This role can be remote anywhere in the US


Basic Requirements
  • Bachelor’s degree in Computer Science (or related field) with 3+ years of relevant experience or a Master’s degree in Computer Science (or related field) with 1+ years of experience.

Vaccine Requirement

Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.

If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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