Software Development Engineer, Salesforce

| Chicago

 

The Salesforce team at Groupon manages a global CRM instance with nearly 4,000 users across multiple lines of business.  The team is made up of Administrators, Engineers, and Program Managers located primarily in Chicago.

 

The team is responsible for supporting end users at Groupon, gathering requirements from stakeholders ,scoping new feature requests, and building new solutions using a variety of technologies. The team provides critical support in leading the strategy, definition and implementation of designs within the sales and service organizations that enables Groupon to provide excellent service to merchants to create and publish deals quickly.

 

We follow an agile development process, collaborating as a cross-functional team and working in short, week-long iterations in order to quickly adapt to changing requirements. We encourage pair programming and mentorships, with an ongoing focus on knowledge sharing and career progression

In the SFDC Engineer role you will develop and maintain custom solutions on Groupon’s global Salesforce.com platform using native Salesforce (Apex & Visualforce) and custom development methods. Responsibilities include:

  • Build custom solutions using native Salesforce and custom technologies including Apex, Visualforce, Javascript, Batch, Queueable and Scheduled Apex, standard SOAP and REST apis, Bulk api and Custom Soap or Rest services.

  • Collaborate with operational, product, and engineering teams at Groupon to define the best solutions for Salesforce and assist with technical design

  • Work with Engineering teams at Groupon to build and maintain integrations with external systems

  • Manage the full software development lifecycle from technical design to development, testing and deployment

  • Responsible on ensuring the solutions are technically scalable, work within the Salesforce Governor limits and adheres to the standard coding practices on the cloud platform

  • Assist in the development of documentation on processes, policies, application configuration, and help related materials

  • Work with the Salesforce Product Management team at Groupon to understand stakeholder requirements and assist in scoping long-term, scalable solutions

  • Collaborate daily with a global team of Salesforce Admins, Engineers, and Product Managers

  • Help to maintain code quality using git for source control and participating in weekly code review meetings

Requirements:

  • BS or MS in computer science or other technical degree preferred (Strong understanding of CS fundamentals)

  • 2 years of experience in software development or related

  • Knowledge of Salesforce.com customization functionality - Declarative & Custom Built

  • Apex and Visualforce

  • Integrations (SOAP, REST, Bulk APIs)

  • Experience with a large (500+ user) implementation

  • Validations, Workflows, Approval Processes, Process Builders

  • Object-oriented design and patterns

  • Dev 401 Certification

Preferred Skills/Experience:

  • Data Modeling

  • Agile development process (scrum-focused)

  • HTML & CSS

  • JavaScript/JQuery

  • Source Control & Continuous Integration (Git, GitHub, Jenkins)

  • Automated testing (unit, functional, integration)

  • Experience with LightningConnect and External Objects

  • C#, .NET, Java, or Ruby

Groupon’s engineering culture is focused on 4 main values.

  • Product: Build it Right; Be Proud to Ship

    • Balanced Culture of execution & innovation

    • Understanding of business objectives

    • Collaboration & Leverage

  • People: Build our people, then our products

    • Build and celebrate high performing teams & individuals

  • Executive sponsored under-represented employee groups in tech

    • Women in Tech, LGBT Pride, Parents, Vets, Minority

    • Internally organized skill growth groups / interest leagues

    • Product, Management, Agile, Data Science, Domain Specific (Clojure, Docker, etc)

  • Community: Be Transparent & Consistent

    • Provide direct constructive feedback

    • Encourage open-source contributions

  • Environment: Practice Best Behavior

    • Foster a safe & inclusive environment

    • Encourage Autonomy by enabling individuals and teams to own initiatives

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.
600 W. Chicago Ave Suite 400, Chicago, IL 60654

Insider's spotlight

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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