Software Engineer, IVR (RUBY)

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Amount delivers the technology that financial institutions need to create and enhance their digital credit offerings. Built by lending industry veterans, Amount helps partners go digital in months—not years—with a suite of proven product modules for credit decisioning, fraud prevention, account verifications, servicing engines and CRM solutions. Amount partners can optimize performance across product categories by tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk consulting & analytics. Amount clients include financial institutions collectively managing close to $1T in US assets and servicing more than 25 million US customers. Visit www.amount.com for more information.

 

Do you want to hear your software talk like a pirate? We are seeking a Software Engineer to work alongside our Lending as a Platform team to build interactive voice response phone systems that provide audio-based presentation technologies to user experiences.

What you do at Amount:

  •  

    • Work with other engineers and technical product managers to write, test, and deploy your code safely and automatically to production. We deploy multiple times a day.
    • Code mostly in Ruby.
    • Be a part of a strong culture of ownership, pragmatism, and testing.
    • Contribute to tooling as well as our technology architecture and direction.
    • We have a culture that treats engineers as both teachers and students, and encourage this by presenting weekly Lunch and Learns, hosting hackathons, and attending conferences.
    • Contribute to open-source initiatives.

What you might own at Amount:

    • Onboard bank partners onto our white label interactive voice response system
    • Create workflows and the backend that powers phone-based self-service customer experiences
    • Translate phone system processes into Ruby
    • Improve automation tools that interface with phone system components

Why you are a fit for Amount:

    • You’re a pragmatic generalist programmer who will not only help execute, but also will provide a strong voice for technological direction of systems at Amount
    • You are excited about refactoring and system design as we migrate to a service-based architecture and prepare for scaling and increasing data flow
    • You’re entrepreneurial, self-driven, and takes pride in improving our customers’ experiences
    • You have strong knowledge of computer science fundamentals and coding/testing best practices
    • You thrive in a collaborative environment involving different stakeholders and subject matter experts and enjoys working with a diverse group of people with different expertise
    • You like communicating directly with business units from all over the company to ensure you understand and can best handle the pain points and the wide range of stakeholders needs

Why Amount is a fit for you:

 

At Amount, we believe our values make a difference:

We value, support, and help each other grow

We are committed to active inclusion and diversity

We are transparent and believe the best idea wins

We succeed when our customers succeed

We get sh!t done… responsibly

And we keep it fun!

 

We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Location

Our Chicago HQ is located on Chicago’s scenic river walk, a few blocks from the metra and bus and loop train lines.

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