Software Engineer - Natural Language Processing at ReviewTrackers

| Chicago
!Sorry, this job was removed at 10:20 a.m. (CST) on Monday, May 13, 2019

ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses around the world. ReviewTrackers software quantifies the customer experience, extracting data from customer reviews that allows brands to better understand their customers and turn them into lifelong advocates. 

ReviewTrackers is looking for a Backend engineer with experience designing, developing, training and maintaining NLP models.  Currently we have an in-house built model (in production) that we want to continue to improve. We are currently happy with it’s accuracy but we always want to make things better in addition to investigating and building out more for expanding product lines.  If you are someone who has worked in sentiment analysis professionally or has as a hobby we want to hear from you!

Preferred Qualifications:

  • Golang - project experience
  • PSQL
  • ElasticSearch
  • AWS - RDS, EC2
  • Docker
  • RabbitMQ
  • Microservices architectures
  • Linux administration
  • Experience with CUDA/hardware/GPUs
  • Ruby

Professional or Personal working experience: 

  • Python  
  • SciPy
  • Keras/Tensorflow
  • ML/NLP experience (design/development/training)

Engineering team culture:

  • Time dedicated to discussing & POC-ing product ideas created from ALL employees, including engineering
  • Clear and defined promotion path for all engineers
  • Collaborative work environment.  Our engineers are super friendly and love to help each other out!
  • We regularly pull in tech-debt items to work on in sprints
  • Weekly 1 on 1 with manager
  • Tight-knit relationship with the Product Team & use data-driven decision making  
  • Bi-weekly company wide demo day to find out what individuals throughout the company are working on
  • Monthly Engineering lunch and learns

Engineering Process:

  • We get our work assignments through two week sprints which include kickoff, grooming (estimation), retrospective and daily standups

Engineer benefits at ReviewTrackers:

  • $1500/year education budget (conferences, continued education)
  • Weekly WFH day
  • Separate monthly budget dedicated to education through books
  • We strive for 3 (2 guaranteed) 100% meeting free days

What you receive: 

  • An opportunity to help shape our business, make significant contributions and accelerate your personal career growth
  • 100% company paid premiums for health(Blue Cross Blue Shield), dental, vision, life, short-term disability, and long-term disability insurance
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks

At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. ReviewTrackers is an equal opportunity employer. 









 

Read Full Job Description
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • RabbitMQFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen

Location

Located in The Loop, between the Lake and Monroe Redline, you have convenience, shopping, and a bunch of places to grab lunch with you coworkers!

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

The best way for me to describe ReviewTrackers is that it has never felt like someone was building a wall but instead has always felt as though my colleagues are extending a table. We are laid back and fun but also growing at such a fast pace that it is impossible not to find yourself surrounded by a team that is energized.

Allie Reidy

Sales Development Representative

What kinds of technical challenges do you and your team face?

With the growth of the company, comes the challenge of creating a product that can keep up with more customers! We are constantly working on making our software faster, more reliable, and easier to use for a well-rounded scalable product.

Steffeni Veren

Backend Engineer

How does the company support your career growth?

ReviewTrackers has allowed me to continue pursuing my academic goals while giving me an opportunity to gain real experience in my field of interest. There have been many internal and external resources made available along the way that have helped me to balance my personal life and my career.

Alejandro Ocon

Finance Associate

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

How would you describe the company’s work-life balance?

The work-life balance I have at ReviewTrackers made me realize that I never actually had it prior to working here. We cultivate an environment where we show up on time, hustle, and pack up at a normal hour because we accomplished what we needed to.

Jessie Richardson

Product Manager

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance.
BlueCross BlueShield healthcare benefits are available for families.
Flexible PTO policy.
Company-sponsored 401K matching at 2%.
FSA or HSA benefits are available.
Pre-taxed transit benefits.
Company monthly Lunch n’ Learns with lunch provided!
Monthly ‘Take Your Co-Worker to Lunch’ paid for by ReviewTrackers!
On-going Wellness Program.
Diversity & Inclusion Culture Group.
Volunteer & Fundraising initiatives.
Company Kindle along with unlimited books of your choice. You can put the reading to good use and join our book club!
Stocked Kitchen with snacks and drinks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

100% company-paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance.
BlueCross BlueShield healthcare benefits are available for families.
Flexible PTO policy.
Company-sponsored 401K matching at 2%.
FSA or HSA benefits are available.
Pre-taxed transit benefits.
Company monthly Lunch n’ Learns with lunch provided.
Monthly ‘Take Your Co-Worker to Lunch’ paid for by ReviewTrackers.
On-going Wellness Program.
Diversity & Inclusion Culture Group.
Volunteer & Fundraising initiatives.
Company Kindle along with unlimited books of your choice. You can put the reading to good use and join our book club.
Stocked Kitchen with snacks and drinks.

More Jobs at ReviewTrackers10 open jobs
All Jobs
Design + UX
Dev + Engineer
Sales
Design + UX
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Developer
new
Chicago