About XSELL

Ready to write the best chapter of your career? XSELL Technologies leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top performer experiences. 

Join us on our mission to empower agents, clients, and organizations to increase human performance and job satisfaction through making conversations more personal. We do this by pairing together the best elements of human touch and machine intelligence to drive results. 

XSELL is currently seeking a Software Engineer. As a member of our XSELL Engineering team, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. We’re currently seeking a Software Engineer to be a key member of our development team. We’re looking for someone with experience transforming monolith architectures by designing, implementing, and deploying microservice applications in a hybrid cloud environment. In this role, you will be working closely with management and technical leaders to execute and deliver IT roadmap requirements related to delivering new and existing services on the XSELL platform. This role will work within the Agile framework of continuous delivery. A successful team member will not only possess the technical skills required to bring innovative solutions to complex problems, but they will also use their passion to work collaboratively and participate in nurturing the growth of fellow developers.

What You Will Bring 

The problems you will tackle will benefit from the following skills: 

• 3-5+ years of software engineering experience 
• 3+ years of developing cloud native applications
• BS/BA in Computer Science or a related degree 
• Experience working in a fast-paced, agile environment 
• Experience architecting and building microservices 
• Experience with third-party APIs and Web Services, API Gateways 
• RESTful/GraphQL design and Java development experience including React
• Experience working on cloud infrastructure (AWS, Azure)
• Knowledge of software and application design and architecture 
• Ability to drive and lead the development of a product or large project 
• Ability to create project specs and identify roadblocks before writing code 
• Drive to set coding standards and create repeatable processes 

Desired Skills: 

• Drive to set coding standards and create repeatable processes 
• Language: Java/Kotlin, JavaScript/Typescript, Python, HTML, CSS
• Backend: Spring Boot, Ruby on Rails, Flask
• Database: PostgreSQL, Redis, Kafka
• Infrastructure: AWS, Azure, Linux
• Version Control: Git, Github
• Deployment: Docker, Kuberenetes

Ways You Will Contribute 

• Design and implement full stack applications/services running in AWS and Azure 
• Work closely with product managers and data scientists to design implement, and test highly scalable automated solutions 
• Participate in architecture and design efforts with technology team members 
• Participate in code and design reviews with your peers 
• Automate deployment processes and provide adequate test coverage by utilizing testing frameworks 

*Candidates must reside in the United States

XSELL is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values. 

• Best Chapter: Every XSELLer is plugged in and focused on writing their “best chapter yet”, both personally and professionally. We believe in working hard to achieve success, but that success only comes if we are doing it together. We do this with a high level of humility, integrity, and compassion towards our coworkers. We celebrate and recognize each other and have a lot of fun along the way. 
• Know Us By Our Results: We do what we say and say what we do. Our coworkers and clients will “know us by our results” – we welcome that and embrace transparency and measurement. 
• Do It The XSELL Way: Together we are building an inclusive culture full of top-performing, talented people that are striving towards common goals with resilience. People will admire not only the work we do but also that we “do it the XSELL way” – as one team. We do this through strong communication, collaboration, and accountability to each other. 
• Open for Business: We are always “open for business” – fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation as an opportunity to learn and grow. 
• Conversations Happen In the Room: Feedback is imperative to our collective success. We approach the “conversation in the room” with respect, empathy, and candor. Our dialogue with each other is always open and honest. 

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.

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