Software Engineer

| Chicago | Remote
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This position will be part of our Support & Internal Tools scrum team, working on features that allow our Customer Success team to quickly and efficiently onboard new customers with ease. You will work cross-functionally with up to six other scrum teams to solve problems and improve our products and services. 

Our SaaS application is written in ASP.NET, the back-end database is SQL Server with web services used to expose a rich and simple to use API. Our ideal candidate is a self-starter who is capable of building advanced ASP.NET applications as part of a fast-paced scrum team. You’ll be well versed in RESTful API architecture and services and have exposure to modern frameworks such as React or Angular.  This position will report to our Director of Engineering in our downtown Chicago office.

As Sertifi continues to grow and evolve we need you to be flexible in your role and from time to time you may be asked to participate in an on-call out of hours Support rotation.

Due to the circumstances of COVID-19, Sertifi has shifted to working remotely at this time. We will interview, onboard, and operate as a remote team until further notice.   As it is deemed safe to return to the office, we will consider a hybrid approach to WFH and In-Office work.

 

Challenges You’ll Tackle:

  • Develop a feature rich set of internal tools that can be used to improve all aspects of our Customer Onboarding and ongoing Support
  • Drive the automation of repeatable tasks that can improve the response time of our Customer Success and Support teams 
  • You will design, develop, test, and maintain internal tools and web applications that will help us make faster business decisions.
  • Take ownership of, architect, build and scale business critical API services.
  • Develop a deep understanding of the relevant business areas and various components in our ever-evolving stack.

 

What You’ll Need to Succeed:

  • Bachelor’s Degree in Computer Science or equivalent experience
  • 2+ years of experience in SAAS Industry, 5+ years of experience in lieu of education
  • 2+ years of experience working on large scale web applications
  • Demonstrated strong experience in .NET based technologies and ecosystem - .NET Framework, WebAPI, ASP.NET MVC
  • Exposure to modern Front-end frameworks, we currently use Angular 8
  • Web service consumption and design experience (REST or SOAP)
  • Solid competencies in data structures, design patterns, algorithms
  • Understanding of data layer concerns and working knowledge of SQL including complex queries  

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of the time.

 

What’s in it for you:

You will work in a brand-new collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. You can expect to have dedicated head down coding time along with time set aside each month to work on your own Innovation projects. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program.

 

Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!

Kyle

Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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