Our Story

Founded about six years ago, KnowledgeHound was one of the first SaaS platforms to solve major pain points for the market research and insights industry. Today we’re changing the game for how companies create, discover, and share insights from their customer research data. In this time, we’ve managed to disrupt the way people inside many of the world’s best companies, including Google, Twitter, Procter and Gamble, Whirlpool, Lyft, and more, put their research to work.

Our team in Chicago is a small but mighty powerhouse of great talent. You will report directly to the VP of Engineering and create innovative products with a team of highly talented software engineers. We are customer-obsessed and provide opportunities to interact with our customers or just be a fly on the wall and listen to their feedback. We celebrate innovation and our stack is continually evolving. For example, we recently introduced ReasonML in our UI stack to simplify client-side data transformation, and are transitioning our deployment model to Kubernetes to allow us to scale our services.

We are pushing the boundaries of where market research can go and have started layering in data science and machine learning. This role requires creativity, agility, active problem-solving skills, and a fun personality (life is too short to take ourselves too seriously). If you don't shy away from tough, but rewarding challenges, in a fast-paced environment then you will love it here.

As we’re sure you’d like to know, here’s a glance at our tech stack. Python and Django microservices with REST interfaces running in Kubernetes, Elasticsearch and Postgres for indexing and storage, React on the frontend with a little ReasonML mixed in - all hosted in AWS which is managed via Terraform and Chef.

And last but not least, some of the benefits we provide:

• Competitive compensation package
• Full health, dental, and vision benefits, 401K, and life insurance coverage
• Flexible vacation policy
• Loft office in Fulton Market with standing desks, beer in the fridge and cold brew coffee on tap
• Unlimited pets for our Director of Happiness, Sammy, the Labrador Retriever

Description & responsibilities

As a Software Engineer, you’ll be involved in all aspects of our product lifecycle, from envisioning to feature development to operations. We are looking for engineers who are passionate about delivering great software that scales and is easy to evolve. We want someone with a strong software development foundation who is looking to learn and grow fast. You will be working with other engineers, product, and customer success teams to understand the customer and innovate through the use of technology. We have a collaborative, team-oriented culture and you will be working alongside other engineers and have the chance to learn and teach others yourself.

Minimum qualifications

• At least 4 years in a software development role.
• 1+ years of Python experience, familiarity with Linux and open source technologies.
• 1+ years assembling complex data sets or working with data pipelines or “big data”
• Familiarity with modern architectures & design, microservices, and REST.
• Understanding of CI/CD and modern software development process.
• Ability to learn quickly with minimal guidance.
• Ability to produce efficient, clean code that is resilient and maintainable.
• Ability to understand business goals, recognize customer needs, and provide pragmatic solutions.
• A strong desire to grow as a tech professional.
• Inventiveness and openness in problem-solving.

Preferred qualifications

• 1+ years of Javascript experience.
• Cloud and AWS familiarity.
• Familiarity with designing, operating and troubleshooting of distributed architectures.