Solutions Architect

| Hybrid
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FourKites has a brand new role on our Engineering team! We are looking for a Solutions Architect to join our team and be a liaison between our Fortune 500 customers and our internal development teams in order to provide the best technical solutions possible. The ideal candidate for this role is someone who is highly motivated and innovative, comes from a technical background, and enjoys improving processes and establishing best practices. 

The Solutions Architect is a key member of the FourKites implementation project team and is responsible for the overall design of the application, including mapping client business requirements into technical requirements to continue to improve and enhance our suite of SaaS products. This individual will work as a member of the Engineering team, working cross-functionally across departments to deliver the complete solution for the customer, and will report directly to the CTO.

Responsibilities:

  • Spearhead the Discovery process to understand and connect customers’ existing business processes and technology to craft the “to be” FourKites solution
  • Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality and timely delivery
  • Work closely with business partners to understand business requirements
  • Work closely with various technology teams (Development, Infrastructure, PMO, etc.) to define and implement elegant, scalable and sustainable technical solutions using the FourKites technologies
  • Guide development team to design and implement innovative solutions with a focus on adhering to standards, best practices and code quality techniques
  • Maintain thorough subject matter expertise of the functionality and solution architecture
  • Responsible for the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping and documentation of technical design throughout the SDLC process
  • Build and maintain effective working relationship with key technology team members
  • Create prototypes in support of solution architecture activities
  • Stay current on FourKites releases, new features and product roadmaps
  • Stay current on emerging technologies in the areas of SDLC tools, Continuous Integration, Continuous Deployment and automation technologies
  • Partner with other architects, vendors, partners, business and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps.
  • Help with triaging and fixing defects for the planned releases and production
  • Create and enable best practices, governance measures, and patterns for custom and configured solutions on the FourKites platform.

Requirements:

  • Bachelor's degree in Business, Computer Science or equivalent
  • 6+ years overall experience in technical field
  • Experience with a suite SaaS products in a post-sales capacity
  • Experience with with Ruby, Java, or Python is a must
  • Experience with Service-Oriented Architecture (SOA)
  • Experience with JavaScript, AJAX and other front-end technologies is a big plus
  • Experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD), continuous integration, test automation, code analysis and code quality metrics.
  • Experience with Agile development methods and practices
  • Ability to foster new ideas and concepts
  • Ability to mentor and coach other developers.

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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