Are you ready to make a difference at a high-growth, global company, recognized as a “Visionary” in Gartner’s 2017 Magic Quadrant for Digital Commerce?  

A Platinum Salesforce Partner, CloudCraze is the only SaaS based commerce product on the market, built natively in the Salesforce platform.  With a core focus in the B2B space, CloudCraze is customer-focused, allowing our clients the ability to provide a tailored experience in order better connect and drive on-going relationships with their customers in ways that are commonly only experienced in B2C environments.   

Position Overview

Reporting into the Director of Solution Engineering, as a Solution Engineer, you will be a primary technical resource and trusted advisor to Product Development, Outside Sales, and Partner Sales teams.

As an advocate for the channel, you will be responsible for evangelizing CloudCraze solutions to both partners and their customers, and you will work closely with key partners to ensure their teams are properly trained, positioned, and empowered. You will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with joint sales teams as a key technical advisor, mentor, and advocate for our solutions.

The CloudCraze Solution Engineer must be able to answer technical questions from channel partners, internal stakeholders and customers, as well as articulate CloudCraze solutions to both business and technical audiences at all levels. You will be responsible for the Direct in Partner demo instance and its evolution and road map. You must be able to help partners identify and troubleshoot technical issues, and you must be able to develop and maintain strong relationships throughout and beyond the sales cycle.

This role works in a fast-paced high-energy market segment and candidates should be able to successfully balance multiple projects in a team-selling environment. 

Key Responsibilities:

• Understand customer goals and challenges and establish the CloudCraze product as the best solution available
• Build and present customized demonstrations
• Present salesforce.com technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in all product, sales, and process training and certification to acquire and maintain the knowledge necessary to be effective
• Attain quarterly and annual objectives assigned by management
• Respond effectively to RFPs
• Travel domestically

Minimum Qualifications:

• Ability to work as part of a team to solve business and technical problems in varied political environments
• Solid verbal, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic sales environment
• Knowledge of related applications, relational databases, and web technology
• Basic programming experience in HTML and other web based technologies
• B.S. Computer Science, Software Engineering, MIS, MBA, or equivalent work experience
• Previous experience as a Solution Engineer

Ideal Qualifications:

• Experience with CRM sales or consulting
• Experience with enterprise application platforms

Why Work Here?

Start up feel with grown up benefits. Competitive pay, 401(k) with company matching contribution, Blue Cross and Blue Shield medical, Vision, Dental, Life and Disability. Chicago-based employees also have access to a free gym on site, equipped with lockers and showers.  

Transparency. No more wondering what's going on with the business and where its headed. Through quarterly "All Hands" and monthly "OurHour" meetings, we get together to discuss all things CloudCraze: recent client go-lives, new customer wins for the quarter, education on our partners or clients, financials and more, leaving plenty of time for Q&A with our CEO and executive team.   
   

Get involved and have fun. We all take an active part in making this a fun place to work in and outside of the office. Get involved and give back through philanthropic organizations we volunteer with, or internal groups focused on culture, team building, and employee recognition. Sports your thing? We are active in several intramural sports teams and were kickball champs in our latest league.  

Boat, bus or bike to work? We've got you covered with a FSA you can contribute pre-tax dollars, up to $255 per month, and use for transportation to work or parking fees. Bike year round, like some of our employees?  We have an indoor bike storage facility and a lengthy bike rack right outside the office for keeping your wheels safe.   

No more trudging out in bad weather to find lunch. We have a Fooda Popup Monday Friday, right in our lobby. And an organic fruit delivery to the office every week so there's plenty of healthy choices, literally at your fingertips.  

Casual dress. Cut your dry-cleaning costs and pack your suits up. We have a casual dress code that matches our fun and focused culture. 

If qualified, we will respond. No agencies or solicitations, please. At this time, CloudCraze is not sponsoring visas for employment authorization. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.