Sr Dev Ops Engineer

| Chicago
Are you ready to transform an industry? At Centro we are building a comprehensive tech platform that radically increases efficiencies and impact across businesses, teams, and campaigns. Our clients can run all their digital business through Basis, with robust business intelligence, workflow automation, search and social integrations, and the number one rated DSP.
We’re taking the digital advertising world by storm and are proud to be headquartered in the rapidly growing tech hub of Chicago, with offices that span across the United States, Canada, Mexico, and London. Join us in our mission to improve the lives of everyone working in the industry!
At Centro, we believe that lasting success is achieved through continual dedication to the growth and well-being of the individual. Our people are the core of what makes Centro unique. Driven by the Centro Manifesto and our guiding principles, we look to hire the best and brightest minds—curious, passionate learners who are driven to create impact.
We are committed to building a culture of highly motivated individuals who create a positive and supportive environment together. When we work hard, stay focused, and act in service to others, we believe that anything is possible. Come grow with us!
Thanks for checking out Centro and specifically the Senior Production Operations Engineer role. My name is Jeff and I’m the hiring manager for the position. Centro has always been about making people’s lives better – from our employees to our clients. This is exactly what the production operations team tries to do for our software engineers! We work hard to keep our developers productive through tooling, automation and safe visibility into the production environment. We’re in the process of a DevOps transformation. Centro is further along than some companies but not as far along as we’d like to be. I’d really like your help in getting us further down the DevOps path.
The Production operations team is responsible for all product related infrastructure. We think it’s important that a single team manages the entire life-cycle of infrastructure from development to production. This helps us create reproducible environments with very little variance as code moves through the various environments on its way to production. As a member of the team you’ll be responsible for helping us maintain and improve that infrastructure. One of the ways we improve is by automating as much as possible. As a manager, I track the amount of TOIL work the team is doing and try to keep it below 20% of all ticket volume. (And we try to reduce that percentage limit every quarter as well) This keeps us away from busy work and instead focusing on interesting problems. You’ll probably spend more time in a code editor than a Bash shell.
You’ll also work with developers on a variety of tasks from troubleshooting production issues, to aiding in design decisions for new features and services. We tend to also lead the discussions around monitoring. You’ll work with development teams to help coach them on the kind of metrics we need, building actionable alerts and visualizing these metrics in a dashboard. These conversations usually go pretty smoothly, but sometimes there might be a disagreement. Being comfortable providing input and supplying supporting arguments is a necessary skill to be successful in this position. We like strong opinions, loosely held.
-Enables CI and CD through development of appropriate tools and infrastructure.
-Participates in technical discussions, provides insights based upon past experience and implements the best solutions.
-Works across application stack to move software to production, as needed.
-Develops monitoring solutions, which alert the team of potential issues.
-Develops self-service solutions to help increase productivity and reduce unnecessary roadblocks.
-Helps resolve technical issues in production and other environments, which are critical to business needs.
We put a big emphasis on empathy at Centro. You must be able to place yourself in someone else’s shoes and see things from their perspective. We don’t blame people; we blame systems. We don’t say “why did John do X?” we say, “If John shouldn’t have done X, why did the system let him do it?” You won’t be successful if you can’t learn to think in those terms. It’s a muscle that requires constant exercising.
Coding is a must. You don’t have to be the most prolific programmer ever, but you need to be comfortable solving programming problems on your own as well as having an interest in improving your craft. We use Python for infrastructure related code, but experience with any object-oriented language is fine. If you have the concepts down, we don’t mind you learning the syntactical sugar.
Speaking of which, you must have the capacity for self-learning. There’s constantly new technology we’re evaluating and implementing, and paid classroom training isn’t always an option for us. You must feel comfortable experimenting, reading and learning on your own. We make time during the workday for this type of learning, so don’t worry about being up all night on your days off. When there’s a new technology to learn, a ticket goes in the work queue and we treat it like any other piece of work.
Experience with a public or private cloud is strongly preferred. Our work has us always thinking about ephemerality, how to avoid state and how to scale, recover automatically. We use private/public cloud experience as a proxy for understanding this type of behavior.
Those are the strong requirements. Where we’re weak as a team is in the areas of networking and database administration. While we’re not novices, anyone with experience in Postgres or advanced networking would be a really big boon to the team!
-Self-driven and takes ownership very seriously
-A mindset for automation
-4+ years of experience with an object-oriented language is a must
-4+ years of experience in a public or private cloud preferred
-Familiarity with Terraform is a plus
-Experience with Service Discovery is a plus
-Knowledge of development tool creation and application architecture design
-2+ years of experience with continuous integration tools like Jenkins, Bamboo
-4+ years of experience with a configuration Management / Orchestration tool – Salt preferred, but not required.
-4+ years of experience supporting production web applications is a must, production support of SaaS is a big plus
I hope we’ve given you an idea of the type of environment we have here at Centro.
It’s a great place to work and I’m hoping that we’ll talk soon!

We take care of our people. Our team has put together a thoughtful benefits package and provides a wide range of perks, including competitive 401k matching, a tax-free health savings account, tuition reimbursement, generous maternity/paternity leave, and more.
Aside from benefits, we’re always finding new ways to invest in the personal and professional growth our employees. We’re proud to support a variety of employee-led communities that enrich our culture of uniqueness, inclusivity, and empowerment. Centro is more than a workplace.
Centro is an Equal Opportunity Employer. We respect and support an inclusive workplace diverse in thought, perspective and culture. We celebrate all team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age. We are better together.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen


The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

An Insider's view of Centro

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my teams work will still be done on time. Centro is giving me the opportunity to live the best life I can.

Matt Klaers

Manager, Financial Reporting

How do you empower your team to be more creative?

There’s an incredible balance of freedom, drive, and fun that I’ve only experienced at Centro. On an engineering team retreat this summer, the plan was to code from 10 AM – 2 PM on a fun team-based competition and then go outside to enjoy the day. The team would not stop coding until 10 PM! Of course, this was followed by 6 hours of karaoke.


VP, software engineering

What are Centro Perks + Benefits

Centro Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s not just about the free snacks and onsite yoga (although they help)—it’s about making sure Centrons feel happy, healthy and fulfilled when they come to work.

Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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