Sr. DevOps Engineer, Zoro

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Company Summary:
Zoro offers millions and millions of products - an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We've grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture - we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow and think you will too!
Primary Function:
The primary function of this role includes designing, building, maintaining, and monitoring reliable infrastructure, security, and pipelines in our multi-cloud environment to deliver highly available and scalable services. The Sr. DevOps Engineer will analyze the business landscape and work closely with stakeholders to understand the needs and then deliver by automating as much as possible leveraging managed cloud services, modern automation tools, and security frameworks. With this, Zoro will be able to minimize handling toil and meet security and compliance objectives in all aspects of the ecosystem.
The Sr. DevOps Engineer will serve on the on-call team as an escalation contact for service incidents, as well as, mentor other DevOps Engineers, and work closely with Software Engineers, Big Data Engineers, and Architects. The DevOps department resides within the IT Infrastructure and Operations organization.
Skills & Qualifications:

  • Extensive experience engineering, deploying, and managing pipelines in an enterprise-scale environment utilizing Jenkins, CircleCI, TeamCity, or any other build automation tool.
  • Mastery of the commonly used managed services in cloud-native environments (GCP, AWS, Azure) with a working knowledge of their CLIs.
  • Extensive experience with programming, scripting, and infrastructure-as-code (IaC) languages to automate tasks/services (e.g. Bash, Groovy, Ansible, Terraform, CloudFormation, Python, etc.).
  • Expert in container management and orchestration tools such as Kubernetes, Mesos or DCOS.
  • Strong understanding of virtualization: Docker, Vagrant, VMWare, Virtualbox, etc.
  • Strong knowledge of Linux operating systems (RHEL/CentOS/Debian) and their fundamentals/CLIs.
  • Strong knowledge and experience with RESTFUL/SOA environments running Apache, NGINX, Node.JS, Python, Gunicorn, Django, etc.
  • Expert setting up and using messaging queues such as Kafka, RabbitMQ, Redis, Pub/Sub, etc.
  • Experience with setting up and maintaining transactional (PostgreSQL, MySQL) and NoSQL (Firestore, Dynamo, Mongo) databases configured for high availability and redundancy.
  • Strong knowledge of IP networking, VPNs, VPCs, DNS, load balancers, security groups, and firewalls.
  • Expert in data archiving, backup and disaster recovery using managed cloud services.
  • Skilled with incorporating security tools, scans, and quality gates into the pipelines as well as administering and rotating secrets/keys to adhere to PCI/SOX.
  • Mastery of application and network diagnostic and monitoring tools to understand the existing application and network workloads (e.g. Supervisor, Systemd, CloudWatch, Stackdriver, Zabbix).
  • Experience with source control tooling, such as TFS or GIT, in a team environment.
  • Be willing to take part in the production environment support rotation, escalating issues as warranted.


Minimum Requirements:

  • Bachelor's Degree in OMIS, MIS, CIS, CS or equivalent related experience.
  • 5+ years' experience across the entire SDLC, including CI/CD tools with configuration and release management, deployments, and troubleshooting in cloud environments.
  • Strong knowledge of the DevOps/SRE culture, principles and DevOps/SRE frameworks.
  • Actively participate in creating and adhering to team design and development standards.
  • An enjoyment of technical challenges and eagerness to explore new approaches.
  • An Agile mindset with the ability to adapt to changing priorities and requirements in addition to participating in retrospectives focused on identifying contributing causes and providing actionable solutions to prevent them from recurring.
  • Fault analysis/determination and problem-solving skills are a must.
  • Ability to effectively communicate technical issues and status to technical and non-technical audiences.
  • Excellent communication, and documentation skills leveraging the Atlassian Stack (JIRA, Confluence).
  • An understanding of production environments, including the requirement for high availability and team-oriented 24x7 support capabilities.
  • Military education or experience may be considered in lieu of civilian requirements listed.


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected vetera

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

One office is located in the West Loop, offering diverse eateries and steps away from nightlife! The other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How do you collaborate with other teams in the company?

The autonomy with which I collaborate with people across our growing company is my favorite aspect of being on the Zoro team. I have the trust and freedom to solve fun problems daily with experts in engineering, design, supply chain, marketing, architecture, and dozens more. The bonus is having the privilege to be my true self in every interaction.

Geremy

Sr. Manager, Project Management

How has your career grown since starting at the company?

I was given the opportunity to broaden my experience by moving into the Finance org. With this move, I have gained a new perspective, which has resulted in an evolving approach to solve business problems. I attribute much of my success and growth to my team, peers, and leadership, and am thankful for their continued support and mentorship.

Nimit

Sr. Manager, Finance

What does your typical day look like?

As a Financial Analyst with Zoro’s Finance team, my typical day starts with generating daily sales reports and sending it over to our headquarters. Then, I talk to business unit owners and gather information that would impact our financials. Zoro has an encouraging collaborative environment…everyone is easily approachable!

Margaret

Sr. Financial Analyst

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized café inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Through period live trainings and webinars, it is important for all of our Zoro team members to collaborate, ideate, operate without bias!
Mean gender pay gap below 10%
Diversity employee resource groups
Zoro has an Inclusion Council comprised of a diverse group of team member volunteers across all levels within the organization to build awareness and strategize on DEI initiatives.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Optional Voluntary Benefit
Wellness programs
Discount partnership with Sky Fitness.
Team workouts
We've offered yoga, kickboxing, mindfulness, walk-a-thons, and other sessions for our team members to explore ways to strengthen physical, emotional and spiritual wellness.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Company equity
Zoro has a discretionary Long-Term Incentive Program available to certain positions within the organization.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid volunteer time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid holidays
Zoro offers all employees paid time off to observe all major holidays.
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company-sponsored outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Free snacks and drinks
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some meals provided
Company-sponsored happy hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Onsite office parking
Recreational clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Tuition reimbursement is subject to an application process and appropriate business case for approval. Reimbursements for the first $5,250 & reimbursement at 50% of costs above that annually.
Lunch and learns
Promote from within
Continuing education stipend
Continuing Education stipend is subject to an application process and appropriate business case for approval.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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